Resolve PERC S130 degraded RAID with undetectable physical disks

draft · equipment dell-poweredgeperc-s130

Generated by docuprocessor (prompt article/v3) · 2026-04-22 06:07

Source thread

thread_id: spaces/AAAA05BdS6s/threads/YHZs07PPnQ4 · 9 msgs · first 2024-05-01 · participants: Tech ATech B

Tech A 2024-05-01 13:43

I am back, Never seen magic where you use 2 different size disks to create raid1...

image/png image.png

**Dell iDRAC – Virtual Disk(s) on Controller PERC S130** Three virtual disks are listed: **Windows Disk 0** (RAID-1, 476.37GB, SSD, SATA) shows a **yellow warning triangle** with state **"Degraded"**; **Windows Disk 1** (RAID-1, 3,725.49GB, SSD, SATA, named "Data") shows **green checkmark**, state **"Ready"**; **Windows Disk 2** (Non-RAID, 5,589.03GB, HDD, SATA) shows **green checkmark**, state **"Ready"**. All three disks are configured with **"No Read Ahead"** read policy and **"Write Through"** write policy.

Tech B 2024-05-01 13:45

you can see the physical disks when clicking on that virtual raid name. There are 2 different raid arrays and the first one is degraded.

Tech A 2024-05-01 13:46

Funny story, you can't. It gets better and better 🫠

image/png image.png

**Dell EMC OpenManage Server Administrator** is displayed on a **PowerEdge R730** server (hostname: SDSERVER, logged in as SKYDENTAL01\Administrator). The page shows **"Physical Disks included in NONE"** with an informational message stating: *"The physical disks included in this virtual disk cannot be displayed. The physical disks were not detected on the controller."* The storage tree on the left shows **PERC S130 (Embedded)** controller with **Connector 0 (RAID)** and **Virtual Disks** nodes visible.

Tech A 2024-05-01 13:52

Doesn't look like for this model there is even firmware for perc s130, only found however non dedicated? https://dl.dell.com/FOLDER05239750M/5/SAS-RAID_Driver_JD5MG_WN64_4.3.0.0006_A00_04.EXE

Tech B 2024-05-01 13:53

It wasn't our server setup, check open manage logs or let me know which server and I can take a look.

Tech A 2024-05-01 13:54

Wonnie Rhieu, PowerEdge R730, sn: DFF2DS2

Tech A 2024-05-01 13:55

Logs go back only to Jan 27 this year

Tech B 2024-05-01 13:56

Dr. Wonnie's father was the one who set it up. We need to consult him about this or work with Dell since it's under warranty based on service tag https://www.dell.com/support/home/en-us/product-support/servicetag/0-VUtYWXcrMCtuNjIyZlVrVUlvZlZ5UT090/overview.

Tech A 2024-05-01 13:58

(no text)

---
title: "Resolve PERC S130 degraded RAID with undetectable physical disks"
category: equipment
tags: ["dell-poweredge", "perc-s130"]
source_thread_id: "spaces/AAAA05BdS6s/threads/YHZs07PPnQ4"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T06:07:03"
participants: ["Tech A", "Tech B"]
---

# Resolve PERC S130 degraded RAID with undetectable physical disks

## Problem

A Dell PowerEdge R730 server with PERC S130 controller shows a degraded RAID-1 virtual disk (Windows Disk 0) in iDRAC, but the physical disks cannot be viewed or detected through Dell EMC OpenManage Server Administrator. When attempting to view physical disks for the virtual disk, the interface displays "The physical disks included in this virtual disk cannot be displayed. The physical disks were not detected on the controller." The server has three virtual disks configured: a degraded 476.37GB RAID-1 SSD array, a healthy 3,725.49GB RAID-1 SSD array, and a healthy 5,589.03GB Non-RAID HDD.

## Resolution

1. Check Dell support warranty status using the service tag at https://www.dell.com/support/home/en-us/product-support/servicetag/
2. Review OpenManage logs for any storage-related events (note that logs may have limited retention)
3. Contact Dell support for hardware diagnostics since the server is under warranty
4. If the server configuration was set up by a third party, consult with the original installer about the RAID configuration before making changes
5. Consider updating PERC S130 drivers if Dell support recommends it during troubleshooting

The issue requires Dell hardware support due to the controller's inability to detect physical disks in a degraded array.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/YHZs07PPnQ4`
- Attachments:
  - ![image.png](../attachments/YHZs07PPnQ4.Y-hGDoy5-Ww/image.png) — **Dell EMC OpenManage Server Administrator** is displayed on a **PowerEdge R730** server (hostname: SDSERVER, logged in as SKYDENTAL01\Administrator). The page shows **"Physical Disks included in NONE"** with an informational message stating: *"The physical disks included in this virtual disk cannot be displayed. The physical disks were not detected on the controller."* The storage tree on the left shows **PERC S130 (Embedded)** controller with **Connector 0 (RAID)** and **Virtual Disks** nodes visible.
  - ![image.png](../attachments/YHZs07PPnQ4.YHZs07PPnQ4/image.png) — **Dell iDRAC – Virtual Disk(s) on Controller PERC S130**

Three virtual disks are listed: **Windows Disk 0** (RAID-1, 476.37GB, SSD, SATA) shows a **yellow warning triangle** with state **"Degraded"**; **Windows Disk 1** (RAID-1, 3,725.49GB, SSD, SATA, named "Data") shows **green checkmark**, state **"Ready"**; **Windows Disk 2** (Non-RAID, 5,589.03GB, HDD, SATA) shows **green checkmark**, state **"Ready"**. All three disks are configured with **"No Read Ahead"** read policy and **"Write Through"** write policy.

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