Taxonomy

Path: taxonomy.md

The classifier and generator read this file on every run. New entries here steer what categories and tags the LLM picks; existing articles keep their previously-assigned values until regenerated.

# Article taxonomy

This file is read by the LLM on every run. It defines the categories and
example tags the classifier/generator are allowed to pick from. Edit freely —
add categories, remove ones you don't want, or reword examples. The LLM will
prefer matches here over inventing new ones, but may propose additions when
nothing fits.

Format: top-level `##` heading per category, a one-line description, and a
bulleted list of example tags. Category names become folder names under
`data/exports/articles/`, so keep them short and filesystem-safe (lowercase,
hyphens only).

## practice-management
Practice-management software — patient records, scheduling, charting,
claims, ledgers, statements, eligibility, and reports. The software that
runs the front office and clinical workflow day-to-day.
- dentrix
- eaglesoft
- opendental
- softdent
- easydental
- ezdent-i
- ezdenti
- ezserver
- oms-vision
- pds
- tdo
- dom
- ortho2
- invivo
- patient-records
- scheduling
- claims
- ledger
- reports
- eligibility
- statements

## imaging
Dental imaging — x-ray sensors, intraoral cameras, pan/CT/cephalometric
machines, scanner hardware, and the software that acquires / displays /
annotates images. Covers both the hardware and its matching software.
- dexis
- cs-imaging
- carestream
- vixwin
- sidexis
- gendex
- scanx
- planmeca
- galileos
- orthophos
- jmorita
- idixel
- xdr
- trios
- xray-sensor
- phosphor-plate
- panoramic
- ct-scan
- calibration
- image-recovery
- twain

## equipment
Physical hardware — workstations, servers, printers, routers-as-boxes,
UPS, NVR/DVR, scanners, displays, cables. Hardware problems that aren't
primarily a software / driver concern.
- server
- workstation
- printer
- scanner
- monitor
- ups
- nvr
- dvr
- raid-controller
- hard-drive
- usb-device
- power-supply
- boot-failure
- dell-optiplex
- dell-poweredge
- hp-laserjet
- canon
- brother

## remote-access
Remote desktop and remote-support tooling — RDP, RemoteApp, LogMeIn,
Splashtop, TeamViewer, Mac-side remote connections, any "reach a machine
from somewhere else" issue. Includes RDP auth and session problems.
- rdp
- remoteapp
- logmein
- lmi
- splashtop
- teamviewer
- vpn-remote
- nla
- mac-rdp
- session-management

## network
Connectivity, Wi-Fi, DNS, DHCP, routing, switches, firewalls, access
points, VPN tunnels at the router level, SSL/TLS plumbing. If the problem
is "packets aren't flowing / reaching the right place", it's here.
- wifi
- ethernet
- dhcp
- dns
- firewall
- watchguard
- active-directory
- domain-controller
- nat
- router
- switch
- unifi
- ssl-certificate
- certificate
- network-profile
- isp

## telecom
Voice, fax, SMS — phone systems, softphones, voicemail, eFax, call
routing, conferencing.
- 3cx
- weave
- yappi
- softphone
- voicemail
- efax
- voip
- conference-calling

## accounts-and-access
Credentials, licensing, 2FA, vendor accounts, user onboarding and
offboarding, HIPAA / compliance, permissions. The "who can log in / use
this / sign this" domain.
- account-lockout
- password-reset
- 2fa
- license
- license-renewal
- activation
- vendor-contact
- user-onboarding
- offboarding
- permissions
- hipaa-compliance

## backup-and-recovery
Backups, restores, missing or corrupted data, file-recovery procedures,
migration of records between systems.
- backup-restore
- novabackup
- robocopy
- file-recovery
- data-recovery
- data-migration
- image-recovery
- database-corruption

## os-and-system
OS / system-level problems not owned by practice-management or imaging —
Windows updates, drivers, startup failures, virtualization, disk space,
browser issues. Generic IT rather than dental-specific.
- windows-update
- windows-11
- driver-installation
- print-driver
- startup-repair
- disk-management
- disk-space
- hyper-v
- virtualization
- chrome
- group-policy

## procedures
Operational how-tos that cut across systems — setup checklists, workflow
procedures, repeatable runbooks that aren't tied to a single product.
- setup-procedure
- onboarding-checklist
- scanning-workflow
- migration-procedure