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· 2026-04-22 07:05
Skipped: The thread describes a specific problem (VPN causing local webpages to fail) but lacks a resolution, making it an unresolved question.
Source thread
thread_id: spaces/AAAA05BdS6s/threads/RX1uFXeZiRg
· 8 msgs
· first 2024-05-30
· participants: Tech ATech B
Tech A
2024-05-30 17:37
Hi team, for Unlimited Furniture Group, if the customer turns on the VPN, he can't load any webpages on his local PC, but everything works fine on the remote desktop. Is this expected behavior?
Tech B
2024-05-31 18:26
@Brandon Lopez is this resolved?
Tech A
2024-05-31 18:26
I escalated it
Tech B
2024-05-31 18:51
im reading the ticket and not seeing anything. What have you done to fix or troubleshoot it?
Tech B
2024-05-31 18:53
@Brandon Lopez ?
Tech A
2024-05-31 18:55
I tried to compare the ovpn file from a working pc, 1 sec let me show you
Tech B
2024-05-31 18:55
it has to be in the comments of the task
Tech A
2024-05-31 18:56
to be honest this is what I did
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A support ticket comment from user "Brandon Lopez" (11:47 am) describes a VPN connectivity issue where a customer cannot load local webpages when the VPN is active. Two OpenVPN configuration files are attached: **"client-no internet.ovpn"** (4.59 KB) and **"client-with internet.ovpn"** (468 bytes), with the latter being the known-working configuration.
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skipped
Skipped: The thread describes a specific problem (VPN causing local webpages to fail) but lacks a resolution, making it an unresolved question.