Fix Chrome Browser Crashes on Windows

draft · os-and-system chromedriver-issue

Generated by docuprocessor (prompt article/v3) · 2026-04-22 07:13

Source thread

thread_id: spaces/AAAA05BdS6s/threads/rPhmC9tXC84 · 19 msgs · first 2024-06-03 · participants: Tech ATech BTech CTech D

Tech A 2024-06-03 13:16

The Chrome browser keeps crashing on my PC. No errors in event viewer. It just closes all my windows. I know it crashes because it offers to restore. Any ideas where to look for?

Tech B 2024-06-03 13:17

Sometimes the extensions can cause this, have you checked there?

Tech C 2024-06-03 13:18

There was some update between 1'st-3'rd that was mandatory check if you have auto-updates enabled

Tech C 2024-06-03 13:19

*You can run chrome update from task scheduler or "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /c" "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ua /installsource scheduler"

Tech A 2024-06-03 13:23

Just updated, lets see how it goes

Tech A 2024-06-03 13:23

only the Complany POrtal for ,MS for the single sign-on

Tech A 2024-06-03 13:28

Still crashing after updating chrome. Restarting the laptop as there is some pending update available

Tech A 2024-06-03 13:34

No luck…

Tech B 2024-06-03 13:38

chrome://crashes/ - it detects the crash here?

Tech A 2024-06-03 13:48

it was disabled

Tech A 2024-06-03 13:53

it does but how does this knowledge helps us?:)

image/png image.png

The screen displays a **Crashes** diagnostic panel showing **1 crash event** recorded on **Monday, June 3, 2024 at 9:51:13 AM**. The crash report status is listed as **"Uploaded"** with an Uploaded Crash Report ID of **854ef3df42a17761**, uploaded at **9:51:17 AM** on the same date. A **"Provide additional details"** button is visible at the bottom of the panel.

Tech C 2024-06-03 13:54

https://support.google.com/chrome/a/answer/6271282?hl=en

Tech C 2024-06-03 13:54

Wouldn't reinstalling chrome would be easiest option....

Tech D 2024-06-03 14:07

I recall this happened to me in the past, the reason was logmein creating thousands of entries that were being saved in my "passwords" for each pc I would connect to, even though I wasn't saving any passwords, the way I fixed it was to export my bookmarks and passwords, and then modified the passwords sheet and delete all logmein related passwords, then I created a new profile from scratch and imported everything. it was fine after, but not sure if this would be your case

Tech A 2024-06-03 14:19

u see, i work hard so I need not one but two Chromes installed

image/png image.png

The image shows a Windows **installed programs list** with the following entries visible: **Audacity 3.5.1**, **CapCut 3.6.0.1317**, **Google Chrome 125.0.6422.142** (two entries, one dated **6/3/2024** highlighted in blue, one dated **5/1/2024**, size **112 MB**), **Greenshot 1.2.10.6** (size **2.81 MB**), and **HFSExplorer 2021.10.9**. Publishers listed include **Audacity Team**, **Bytedance Pte. Ltd.**, **Google LLC**, **Greenshot**, and **Catacombae Software**. Two separate Google Chrome installations of the same version are present, with differing install dates.

Tech A 2024-06-03 14:36

reinstalled, lets see how it goes

Tech A 2024-06-03 14:48

havent crashed in 15 min, looks like that saved the day. Thanks @Jose Garcia

Tech A 2024-06-04 17:01

@all it started happening again...

Tech A 2024-06-04 17:24

seems like its related to Nvidia drivers

---
title: "Fix Chrome Browser Crashes on Windows"
category: os-and-system
tags: ["chrome", "driver-issue"]
source_thread_id: "spaces/AAAA05BdS6s/threads/rPhmC9tXC84"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T07:13:43"
participants: ["Tech A", "Tech B", "Tech C", "Tech D"]
---

# Fix Chrome Browser Crashes on Windows

## Problem

Chrome browser was crashing repeatedly, closing all windows without error messages in Windows Event Viewer. The browser offered to restore sessions after crashes, confirming the crash behavior. The crashes page at chrome://crashes/ showed uploaded crash reports with ID 854ef3df42a17761. The system had two separate Chrome installations of version 125.0.6422.142 with different install dates (May 1, 2024 and June 3, 2024). Initial troubleshooting including Chrome updates and Windows restarts did not resolve the issue.

## Resolution

1. Uninstall all existing Chrome installations from Windows Programs and Features
2. Download and perform a fresh Chrome installation
3. If crashes persist after reinstallation, check for Nvidia driver conflicts as a potential root cause
4. Consider creating a new Chrome profile if the issue involves corrupted user data or excessive saved passwords from remote access tools

Note: The reinstallation provided temporary relief but crashes resumed, suggesting underlying driver compatibility issues may require additional investigation.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/rPhmC9tXC84`
- Attachments:
  - ![image.png](../attachments/rPhmC9tXC84.QU3OfhOGyPo/image.png) — The screen displays a **Crashes** diagnostic panel showing **1 crash event** recorded on **Monday, June 3, 2024 at 9:51:13 AM**. The crash report status is listed as **"Uploaded"** with an Uploaded Crash Report ID of **854ef3df42a17761**, uploaded at **9:51:17 AM** on the same date. A **"Provide additional details"** button is visible at the bottom of the panel.
  - ![image.png](../attachments/rPhmC9tXC84.AWI4Eer5gEo/image.png) — The image shows a Windows **installed programs list** with the following entries visible: **Audacity 3.5.1**, **CapCut 3.6.0.1317**, **Google Chrome 125.0.6422.142** (two entries, one dated **6/3/2024** highlighted in blue, one dated **5/1/2024**, size **112 MB**), **Greenshot 1.2.10.6** (size **2.81 MB**), and **HFSExplorer 2021.10.9**. Publishers listed include **Audacity Team**, **Bytedance Pte. Ltd.**, **Google LLC**, **Greenshot**, and **Catacombae Software**. Two separate Google Chrome installations of the same version are present, with differing install dates.

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