Fix DNS Resolution Issues During Domain Migration
draft · network dnsdomain-controllergposerver
Generated by docuprocessor
(prompt article/v3)
· 2026-04-22 08:33
Source thread
thread_id: spaces/AAAA05BdS6s/threads/eGefcawnNKc
· 500 msgs
· first 2024-07-05
· participants: Tech ATech BTech CTech DTech ETech FTech GTech HTech ITech JTech K
Tech A
2024-07-05 15:04
@all PDS project
steps:
- check if the desktop, pictures and documents are pointed to the server. If not - repoint. ONLY for PCs that are not treatment rooms
- Take a note of the Chrome profile if any. If personal -take a screenshot so they know what profile it was signed in with. If no profile or company's profile/guest profile - export Chrome Bookmarks and Passwords to the folder on the desktop called Chrome.- check of the use mail client and make anote of the accounts
- log off the domain profile and sign in as DHT local admin account. IMPORTANT - make sure you check the DHT account has full local admin rights!!!
- add secondary DNS as public 1.1.1.1
- remove the PC from the HQRCMS.LOCAL domain
- log back into the PC to make sure you can
- move on to the next PC
- once all PCs are moved from the domain, let Alex know
start joining the PCs back to the new PDSMGMT.LOCAL domain
- change the DNS to 172.17.200.11
- leave the secondary blank
- join to the new PDSMGMT.LOCAL domain
- login to the domain profile based on the hostname
- restore Chrome settings if needed
- change the Dexis Integrator mailbox path to the new one: \\img01\dexis\data\mailbox
- make sure Dentrix and Dolphin opens up
- make sure Dexis opens up properly
- add secondary DNS to the local Domain controller
Tech A
2024-07-05 15:04
Lets do pne PC together to make sure we all know the steps
Tech A
2024-07-05 15:04
(no text)
Tech A
2024-07-05 15:05
@Albert Khaydatov @Boris Dobronevsky @Anthony @Vladimir Sobko
Tech A
2024-07-05 15:05
@Chris Neal @Kevin Lopez
Tech B
2024-07-05 15:10
Can i Join? or is it gonna be recorded?
Tech A
2024-07-05 15:22
https://docs.google.com/spreadsheets/d/1Gozk0rbBgytQWVANx76xBxldtmHnJdAsmz-91G2JHGI/edit?usp=sharing
application/vnd.google-apps.spreadsheet
PDS Colocation IP info
Tech A
2024-07-05 15:39
@Albert Khaydatov Albany
Tech A
2024-07-05 15:39
@Anthony AveU
Tech C
2024-07-05 15:39
@Sergey Starodub can you please share the recording if you dont mind, thanks.
Tech A
2024-07-05 15:40
@Vladimir Sobko Bronx Ortho
Tech A
2024-07-05 15:40
@Boris Dobronevsky Bronx Pedo
Tech A
2024-07-05 15:41
@all when you work on a PC like PAN and see secondary network, plz make sure you screenshot the settings as the PANs might be connected to the PCs directly and you need to make sure these settings are not reset
Tech D
2024-07-05 15:41
fd3 and 4 offline should i call zzulica
Tech A
2024-07-05 15:42
when google sends me the link, i wll
Tech E
2024-07-05 15:45
Heidy is there, so she will help us with it.
Tech F
2024-07-05 16:02
@all I just fell for the mistake of logging into DHT domain acct. Be careful with that as Sergey said.
Tech D
2024-07-05 16:04
@all PLEASE CHECK NETWORK SPEED ON PCS U WORKING ON ,MAKE NOTES IF ANY ON 100,TNX
Tech G
2024-07-05 16:11
CATSKILL server is done
172.17.185.25
Tech A
2024-07-05 16:20
@all also plz make sure Chrome is the default browser
Tech A
2024-07-05 16:33
https://drive.google.com/file/d/1cnX5WiK6DP4XjXBIOHEC7vwI_c3CzeU3/view
video/mp4
yoe-numq-icc (2024-07-05 11:06 GMT-4)
Tech D
2024-07-05 17:57
BRONX PEDO backed up and unjoined
Tech A
2024-07-05 17:58
@Alex Kaplun
Tech G
2024-07-05 17:58
��
Tech G
2024-07-05 18:07
bxortho server went offline on reboot
Tech H
2024-07-05 18:12
is someone there or do we need to send someone?
Tech A
2024-07-05 18:12
someone shoudl be there
Tech H
2024-07-05 18:13
ok ill call
Tech G
2024-07-05 18:13
there were pending updates, it may just be sitting on the waiting screen
Tech E
2024-07-05 18:16
albany backed up and unjoined all pcs.
Tech H
2024-07-05 18:23
server is not offline
Tech H
2024-07-05 18:23
its still in windows on desktop looking at demotion screen
Tech G
2024-07-05 18:24
its not on the network
Tech H
2024-07-05 18:24
icon on the screen shows network connection available
Tech H
2024-07-05 18:24
ill see if i can get in with splashtop
Tech A
2024-07-05 18:24
(no text)
image/png
Image_20240705_142413_760.png
This image does not contain technical equipment diagnostics, error codes, indicator lights, or hardware-related content. It shows a personal SMS text conversation containing a contact name, workplace affiliation, and mobile phone number. This is not relevant to a technical equipment knowledge base.
Tech H
2024-07-05 18:25
im on my cell phone with her as we speak
Tech A
2024-07-05 18:26
@all someone plz call Catskill. I cannot connect to fd3. Might be DNS issue
[Name] Jessica Whipple
[Work info] Practice Manager, Catskill
[Mobile] 1 (518) 852-1344
Tech B
2024-07-05 18:29
Jessica on SP0
Tech B
2024-07-05 18:30
@Sergey Starodub
Tech A
2024-07-05 18:30
This is not the call request to get her on the phone. I asked one of the techs to do it
Tech A
2024-07-05 18:30
Im pn a call with dentrix and cannot do it
Tech A
2024-07-05 18:31
@Rommell Bermudez now plz get someone to help her
Tech H
2024-07-05 18:32
i took it
Tech I
2024-07-05 18:33
oh okay
Tech D
2024-07-05 18:34
what we do next?
Tech D
2024-07-05 18:34
can we join ?
Tech D
2024-07-05 18:34
@Alex Kaplun
Tech G
2024-07-05 18:34
what happened to bxortho?
Tech D
2024-07-05 18:34
i think Ross with them
Tech G
2024-07-05 18:34
i just saw someone on bxpedo, do not confuse the 2
Tech H
2024-07-05 18:34
someone is already signed into the server
Tech H
2024-07-05 18:34
moving the mouse
Tech H
2024-07-05 18:34
she was looking for keyb oard and mouse to connect
Tech D
2024-07-05 18:34
its pedo
Tech A
2024-07-05 18:34
@Boris Dobronevsky take kingsrton
Tech D
2024-07-05 18:35
we need ortho
Tech G
2024-07-05 18:35
ortho ortho ortho
Tech E
2024-07-05 18:35
@Sergey Starodub which one to take next?
Tech D
2024-07-05 18:35
@Ross Hendrickson ORTHOOOOOOO
Tech A
2024-07-05 18:35
Malone
Tech A
2024-07-05 18:36
@Boris Dobronevsky are you taking Kingston?
Tech H
2024-07-05 18:36
(no text)
image/png
image.png
This image is not technical equipment documentation — it shows a text message conversation between two phone numbers, discussing a computer mouse being moved remotely and whether to continue. There are no error codes, equipment labels, part numbers, indicator lights, or diagnostic signals visible.
Tech H
2024-07-05 18:36
thats the number we have in bitrix
Tech G
2024-07-05 18:36
demotion is taking a while, you can join as long as you have DNS pointed to new server 172.17.200.11, we'll have to add local dns later
Tech H
2024-07-05 18:43
catskill is back online, had no internet dns
Tech H
2024-07-05 18:44
ok im calling the bronx ortho number now
Tech H
2024-07-05 18:45
that sergey sent
Tech H
2024-07-05 18:46
there are no staff in the ortho office right now
Tech H
2024-07-05 18:46
they calling the pedo office
Tech E
2024-07-05 18:51
@Alex Kaplun does Heidi need to stay at the bronx pedo still?
Tech A
2024-07-05 18:51
its not up to us toi decide
Tech A
2024-07-05 18:52
as per Phil, they should be there waiting for us to finish
Tech A
2024-07-05 18:52
if she wanta to go, let her get the clearance form Phil
Tech H
2024-07-05 18:52
catskill said they were told to stay till 2
Tech A
2024-07-05 18:52
then Phil can go fuck himself
Tech A
2024-07-05 18:52
we are not ever half done
Tech G
2024-07-05 18:52
im finishing up pedo in next 10-15 min
Tech C
2024-07-05 18:53
@all which other office do you guys need help to unjoin or still left?
Tech A
2024-07-05 18:53
are you helping anyone?
Tech E
2024-07-05 18:53
so heidi will go to bxortho now to troubleshoot the server.
Tech A
2024-07-05 18:53
@Chris Neal
Tech H
2024-07-05 18:53
bronx ortho still
Tech C
2024-07-05 18:53
helping Vlad
Tech A
2024-07-05 18:54
@Chris Neal so finish helping him. once both of you are done, we will give you the next office
Tech A
2024-07-05 18:54
@Anthony im on the phone
Tech G
2024-07-05 18:55
ortho ✊ortho ✊ ortho ✊
image/png
image.png
**LogMeIn Pro Dashboard Entry**
A LogMeIn Pro (yearly) remote access session tile is displayed for a device named **"PDS BRONX ORTHO - BXORTHO-SVR.1"** with a current status of **"offline"**. The last online timestamp reads **7/5/2024 at 1:54:00 PM**. Standard LogMeIn interface icons are visible at the bottom of the tile (remote control, file manager, and info).
Tech E
2024-07-05 18:56
Heidi is going upstairs to ortho ortho ortho. will let you know when it's up up up
Tech H
2024-07-05 18:58
the server just says restarting on the screen
Tech H
2024-07-05 18:58
nothing else
Tech H
2024-07-05 18:58
verified in video call
Tech E
2024-07-05 18:58
if anyone sees unifi controller on the workstations / servers. back them up and save unf file to APPS folder since they are profile specific.
Tech G
2024-07-05 18:59
force off
Tech H
2024-07-05 19:00
Ok
Tech D
2024-07-05 19:02
should i back it up?
image/jpeg
Capture.JPG
The image shows a Windows desktop with a folder icon labeled **"Scumbag Attorne..."** (full name truncated). The folder has a **checkbox selected** (checked state visible in upper-left corner of the icon), indicating it is selected using Windows' checkbox selection feature. No error codes, diagnostic indicators, or technical equipment identifiers are visible.
Tech G
2024-07-05 19:05
🥳
image/png
image.png
**Remote Desktop session** (via PDS BRONX ORTHO – BXORTHO-SVR1) displaying a Windows Update screen with the message: **"Working on updates / 100% complete / Don't turn off your computer."** The status bar at the bottom shows **"Connection Alert Hist"** and encryption protocol **TLS_AES_256_GCM_SHA384**. No error codes are visible; the update process appears to be at completion stage.
Tech H
2024-07-05 19:06
yeah the force shutdown worked
Tech H
2024-07-05 19:09
i think scumbag attorney should should be on every desktop company wide
Tech H
2024-07-05 19:09
via group policy
Tech D
2024-07-05 19:11
email account that setup under windows "Mail" soft cannot be backed up ,so i guess we will wait for them to call on monday
Tech F
2024-07-05 19:21
op05 and op06 in AveU will not join any local accounts
Tech F
2024-07-05 19:22
The DHT account did not work and creating new local accounts did not seem to work either.
Tech F
2024-07-05 19:22
stuck here
image/png
image.png
**LogMeIn Remote Session** window is displayed on a dark screen showing a Windows update/configuration screen with the message: **"It's taking a bit longer than expected, but we'll get there as fast as we can"** and **"Don't turn off your PC"** at the bottom. No error codes, part numbers, or indicator lights are visible.
Tech I
2024-07-05 19:25
Any other office needs help with unjoining? I was helping with Ave U but its just those 2 PC's left now that are having some issues
Tech G
2024-07-05 19:42
ALBANY server is done
172.17.176.30
Tech G
2024-07-05 19:44
BXORTHO server is done
172.17.184.200
Tech I
2024-07-05 19:48
will work on this shortly once im done with Mila
Tech G
2024-07-05 19:57
BXPEDO server is done
172.17.181.10
Tech G
2024-07-05 20:07
Oi, just three bloody sites unjoined? I need them rest of the servers
image/jpeg
Image_20240705_150524_871.jpeg
This image is not a technical equipment image. It appears to be a digitally manipulated/humorous photo showing a person with an oversized head edited onto a small body, standing near a vehicle with a visible license plate number **746** (New York). No equipment error codes, diagnostic indicators, or technical readouts are present.
Tech D
2024-07-05 20:13
whats the secondary dns ip,the one one u have in the list or the one of the local server?
Tech G
2024-07-05 20:14
which location?
Tech D
2024-07-05 20:15
any
Tech D
2024-07-05 20:15
sergey gave a list of dc1 and dc2 11 and 12
Tech A
2024-07-05 20:15
Boris...
Tech A
2024-07-05 20:15
there should be 2
Tech A
2024-07-05 20:15
one - Datacenter
two - local Domain controller
Tech G
2024-07-05 20:16
local should be rather primary
Tech D
2024-07-05 20:16
on your training u used both from the sheet so that confused
Tech A
2024-07-05 20:17
it was an example because there no local DC ready by that moment
Tech D
2024-07-05 20:17
ok
Tech D
2024-07-05 20:17
so primary local dc and secondary .11 correct?
Tech G
2024-07-05 20:18
if local server moved to new domain put local server dns primary
if local server not moved to new domain use DC 11 primary and put 12 or public secondary
Tech F
2024-07-05 20:19
Just checked they both logged in after awhile but cannot access setting to unjoin domain.
image/png
image.png
The image shows a Windows desktop with two overlapping windows: a **Control Panel** set to "Small icons" view, displaying items including BitLocker Drive Encryption, Default Programs, Ease of Access Center, Indexing Options, Mouse, Programs and Features, Security and Maintenance, Sync Center, and User Accounts. A partially visible **Task Manager** window is open on the right side, showing the **Processes/Performance** tab with active apps listed as Task Manager and Windows Explorer, and multiple background processes including Acrobat Update Service, AggregatorHost, App UI Handlers, Application Frame, COM Surrogate (×3), CTF Loader, and Device Association. No error codes, numeric readouts, indicator lights, or physical hardware are visible.
Tech G
2024-07-05 20:21
can you open control panel, not settings
Tech F
2024-07-05 20:21
Yeah, I went to system from control panel to open settings. Then it gets stuck
Tech G
2024-07-05 20:22
control sysdm.cpl
Tech D
2024-07-05 20:24
I HAVE ONE WKS STUCK IN KINGSTON
Tech D
2024-07-05 20:24
DOESNT LOGIN WITH ANY LOCAL PROFILES
Tech D
2024-07-05 20:24
SO TAKES TIME
Tech F
2024-07-05 20:24
it works
Tech D
2024-07-05 20:27
KINGSTON UNJOINED
Tech F
2024-07-05 20:36
AVEU is unjoined, but still having the same issue with op5 & op6 it takes a long time to log in.
Tech G
2024-07-05 20:42
run sfc /scannow
or
dism /online /cleanup-image /restorehealth
Tech E
2024-07-05 20:43
i noticed some pcs take a long time to login to local profiles, but what will happen if we enter the IP address of the new domain controller and join directly to that without unjoining from the old?
Tech G
2024-07-05 20:44
unjoin properly to cleanup old domain, do not switch domains directly
Tech E
2024-07-05 20:45
but old domain will be obsolete, so what issues do you think it can cause?
Tech G
2024-07-05 20:46
You’re already experiencing an issue, what are you solving ?
Tech E
2024-07-05 20:47
no i just did it once for boris case that he mentioned before in kingston, no matter if he logged in to newly created dht or old local dhm profile it was fully black no matter how long he waited. he spent a long time on it so i just did the direct join to the new domain and that was fine in that case.
Tech G
2024-07-05 20:54
let not sabotage a production environment migration with uncertain workarounds. You're free to experiment thoroughly in a lab.
If there is an issue clearly with the workstations, fix the issue, do not introduce broken inventory to a clean domain that we tirelessly worked on for weeeks
Tech I
2024-07-05 21:17
Fyi getting this when first logging into Dentrix on BXORTHO pc (same on 2 i've tested it from so far) , if you press ok it lets you login normally though
image/png
image.png
Tech I
2024-07-05 21:18
Font also looks different in appointment book
image/png
image.png
Tech A
2024-07-05 21:19
ignore the error, its because of the printer, I will fix it later
Tech A
2024-07-05 21:19
font - i already told Phil
Tech A
2024-07-05 21:19
they have to set it to whatever they want
Tech I
2024-07-05 21:19
Ah okay got it
Tech F
2024-07-05 21:52
@Alex Kaplun I joined all computers to domain except those two OP's. They eventually logged into their profiles do you want me to join them to the domain as is. I looked at the log file briefly from one of the PC's but nothing stood out to me. Also, since the server is not finished all I did was join domain.
Tech G
2024-07-05 22:10
AVEU server is done
172.17.171.11
Tech A
2024-07-05 22:28
who is working still?
Tech F
2024-07-05 22:28
I am
Tech G
2024-07-05 22:29
KINGSTON server is done
172.17.177.20
Tech E
2024-07-05 22:29
I am
Tech I
2024-07-05 22:29
I am
Tech I
2024-07-05 22:29
almost done with bxortho
Tech E
2024-07-05 22:29
I'm done with Albany
Tech J
2024-07-05 22:38
I am
Tech I
2024-07-05 22:39
Bxortho joined to domain and dentrix/dexis/dolphin tested
Tech A
2024-07-05 22:49
@Alex Kaplun Queens PCs are removed from the domain. one PC did not come back after thr reboot
Tech E
2024-07-05 23:21
@Alex Kaplun Malone unjoined all from DC.
Tech G
2024-07-05 23:47
QUEENS server is done
172.17.180.11
Tech A
2024-07-06 00:19
@Alex Kaplun Valley Stream is ready for the server migration
Tech G
2024-07-06 01:44
VALLEY STREAM server is done
172.17.173.11
Tech G
2024-07-06 01:49
what's left teaneck wyck malone and hq?
Tech E
2024-07-06 01:50
monsey
Tech A
2024-07-06 01:50
HQ
Malone
MOnsey
Plattsburgh
Teaneck
Wyckoff
and Park Ave but this is a separate project
Tech F
2024-07-06 02:15
@Alex Kaplun OP5 and OP6 for aveu are working in the sense that the office should be able to use their programs and it signs into their domain profile right away. There are still issues as I cannot use the search bar or update windows via GUI. I first tried updating windows via powershell and got the same issue after reboot. I un-installed all KB updates the PC would let me and I am re-installing all available updates via powershell. Its taking awhile, so if someone wants to check later on they can to see if this resolved the lingering issues with the PC's.
image/png
image.png
Tech E
2024-07-06 02:17
that's a known issue from the past. the quick way to fix it is to right clikc on \users\adminstrator and give it rights to either domain users or everyone under security and that will fix the issue. i've had articles about this in the past. this caused by image of windows that was used by refurbished computers that we used to buy and limited rights domain users.
Tech G
2024-07-06 02:20
please stop using "everyone" to set permissions, its a major security hole
use specific groups or specific users
I've been cleaning up 'everyone' from shares on each server.
opsec
Tech F
2024-07-06 02:20
I was just about to test it on op6, but I got kicked out. Ill let you take over from here Albert as I see you are logged in
Tech E
2024-07-06 02:21
ok "authenticated users" or "domain users" then
Tech E
2024-07-06 02:22
yeah it's fixed. i used domain users.
Tech E
2024-07-06 02:23
many of the vendors use "everyone" for shares also including dexis when they install their software on the servers.
Tech G
2024-07-06 02:25
it is wrong and lazy, or simply not common knowledge among software vendors tech support
Tech A
2024-07-06 02:25
but vendors do not bare the responsibility. plus its intehired from the past
Tech G
2024-07-06 02:29
in domain env shares should be for "domain users" group
unless only specific groups needs access.
sometimes software accesses shares as computer account, adding "domain computers" or specific computer to share should be added.
(this was already proven with dolphin)
keep in mind ransomware loves 'everyone' access permissions, especially full control �
Tech A
2024-07-06 03:12
ok, im done for the day... gnite guys
Tech E
2024-07-06 03:26
malone and monsey unjoined domain.
Tech E
2024-07-06 12:28
plattsburgh unjoined, except op4 & op5, they're offline.
Tech A
2024-07-06 13:03
Phil sent the email with all the contact info yesterday
Tech D
2024-07-06 13:08
ill get online by 10
Tech G
2024-07-06 13:13
MONSEY server done
172.17.170.10
Tech G
2024-07-06 13:18
MALONE server is done
172.17.179.10
Tech D
2024-07-06 14:17
just to confirm,primary dns local server secondary 11 right
Tech G
2024-07-06 14:17
yes
Tech D
2024-07-06 14:20
i didnt follow which offices were done
Tech D
2024-07-06 14:20
do we have a list
Tech D
2024-07-06 14:20
of completed offices
Tech A
2024-07-06 14:21
HQ
Teaneck
Wyckoff
unless someone is doing them already
Tech A
2024-07-06 14:21
HQ is the most complicated
Tech D
2024-07-06 14:21
well i see bronx pedo joined and it wasnt me
Tech D
2024-07-06 14:22
so i am curious how that happened
Tech A
2024-07-06 14:22
no idea
Tech C
2024-07-06 14:23
Working on unjoining Wyckoff.
Tech D
2024-07-06 14:23
emm weird
Tech J
2024-07-06 14:23
Working on Teaneck 751, unjoining
Tech A
2024-07-06 14:25
Boris, bronx pedo is NOT joined
Tech D
2024-07-06 14:26
(no text)
image/jpeg
Capture.JPG
Tech E
2024-07-06 14:28
maybe one of the other guys did it, we have a whole team working on this, so lets move on.
Tech D
2024-07-06 14:28
thats grt but were are the records
Tech A
2024-07-06 14:30
everyone was taking a location and expected to work on it a to z
Tech D
2024-07-06 14:31
thats my point
Tech D
2024-07-06 14:31
so not sure who did it kinda confusing
Tech D
2024-07-06 14:41
i dont have access to img01
Tech A
2024-07-06 14:41
plz be more specific
Tech D
2024-07-06 14:42
\\img01 has no access cant check mail box
Tech D
2024-07-06 14:42
also apps not populating
Tech A
2024-07-06 14:44
it works fine for me in Valley
Tech D
2024-07-06 14:45
well thats the pc that someone joined for me
Tech A
2024-07-06 14:45
check DNS
Tech D
2024-07-06 14:45
ill unjoin it it will start from scratch
Tech D
2024-07-06 14:45
did
Tech A
2024-07-06 14:47
whats the name of the PC?
Tech D
2024-07-06 14:48
fd01
Tech D
2024-07-06 14:50
fd02 no problem
Tech D
2024-07-06 14:50
so ill redo 01
Tech D
2024-07-06 14:50
how do i repopulate apps if i dont see them gpupdate didnt help
Tech A
2024-07-06 14:51
yes, GPO is not working foe me either. Maybe @Alex Kaplun is doing anything?
Tech D
2024-07-06 14:51
not sure
Tech D
2024-07-06 14:51
ok redoing fd01 for now
Tech A
2024-07-06 14:53
last person logged in to it was albert@cloudlions.com
Tech G
2024-07-06 14:54
some networking problem
Tech A
2024-07-06 14:57
@Boris Dobronevsky for now you can just copy the shortcuts manually
Tech E
2024-07-06 15:03
oh yeah that computer, i started it late last night and then got stuck with the first pc and not to waste time i left it for later and moved on to another office.
Tech D
2024-07-06 15:03
where are the shortcuts
Tech E
2024-07-06 15:04
Want me to log in and check it out?
Tech A
2024-07-06 15:05
control panel- remoteapps - view resources -copy all 4
Tech A
2024-07-06 15:09
GPO is back 🥳
Tech D
2024-07-06 15:09
so ia m ignoring error on dentrix right
Tech A
2024-07-06 15:09
what error?
Tech D
2024-07-06 15:11
same vlad had
Tech A
2024-07-06 15:11
screenshot plz
Tech D
2024-07-06 15:13
(no text)
image/jpeg
Capture.JPG
Tech D
2024-07-06 15:13
also what are the cred for dolphin
Tech A
2024-07-06 15:14
bronx pedo?
Tech A
2024-07-06 15:14
dolphin is admin admin
Tech D
2024-07-06 15:14
yes
Tech A
2024-07-06 15:15
also, you can change the mailbox path via ini file
c:\dexis\integra.ini
close and reopen the integrator after
Tech D
2024-07-06 15:16
what ab error to ignore
Tech A
2024-07-06 15:16
ignore, ill fix it in a few
Tech A
2024-07-06 15:20
@Boris Dobronevsky the error should be gone now
Tech D
2024-07-06 15:20
ok something wrong with fd01 cant see img01 and remote apps not visible
Tech D
2024-07-06 15:20
rejoined still didnt help
Tech D
2024-07-06 15:21
i closed it
Tech D
2024-07-06 15:21
please check
Tech D
2024-07-06 15:21
moving to next one
Tech A
2024-07-06 15:21
make a list and we will get back to those after
Tech D
2024-07-06 15:22
ok
Tech D
2024-07-06 15:32
i dont have remote apps
Tech D
2024-07-06 15:32
what does that mean
Tech A
2024-07-06 15:32
order on amazon
Tech D
2024-07-06 15:35
not funny
Tech D
2024-07-06 15:35
gpu doesnt works
Tech D
2024-07-06 15:35
no apps in control panel
Tech G
2024-07-06 15:35
wait, there is a networking issue
Tech E
2024-07-06 15:37
teaneck unjoining done
Tech D
2024-07-06 15:43
we removing malwarebites?
Tech A
2024-07-06 15:43
yes
Tech D
2024-07-06 15:52
i have another onr no access to img01
Tech D
2024-07-06 16:01
and no apps
Tech E
2024-07-06 16:03
@Alex Kaplun Phil is saying the remote teem team needs access to terminal server to confirm appts, etc. so can we do that as priority? Phil is willing to help if we show him the steps we want him to do.
Tech G
2024-07-06 16:05
no im working on the ts in hq
Tech E
2024-07-06 16:06
ok good, keep me posted so i can relay to him when it's ready for them.
Tech D
2024-07-06 16:07
what about local dentrix
Tech A
2024-07-06 16:11
Zuleica needs it for the Dentalink
Tech D
2024-07-06 16:18
k
Tech D
2024-07-06 16:19
so gpu doesnt work for me
Tech D
2024-07-06 16:19
just to add manually?
Tech A
2024-07-06 16:20
@Boris Dobronevsky Alex suspects one of the unifi switches is bad. Do we have an option to replace it with another switch today?
Tech D
2024-07-06 16:21
i am not on top of inventory so no clue
Tech D
2024-07-06 16:21
and i think ross is the only one who can do it right?
Tech D
2024-07-06 16:21
i mean who has access to data center
Tech G
2024-07-06 16:23
why do we even put these unifi switches?
Tech A
2024-07-06 16:23
Phil
Tech G
2024-07-06 16:24
lets send Phil to DC 😁
Tech D
2024-07-06 16:25
can we not put back all ops profiles
Tech D
2024-07-06 16:25
they full of crap
Tech A
2024-07-06 16:25
concords donot fly anymore 🙂
Tech D
2024-07-06 16:25
i mean we have backup but i rather keep them clean
Tech A
2024-07-06 16:25
what do u mean?
Tech D
2024-07-06 16:26
do we restore operatory profiles as well
Tech A
2024-07-06 16:26
no
Tech D
2024-07-06 16:26
ok
Tech E
2024-07-06 16:26
i didnt backup if ops were already pointed to the docs$ and if they didnt point to it, i pointed before.
Tech D
2024-07-06 16:26
so keep them clean
Tech A
2024-07-06 16:26
i ignore OPs. only FD, PVT
Tech E
2024-07-06 16:26
and if there is too much stuff i just move desktop content to old desktop folder in case they need it.
Tech A
2024-07-06 16:27
guys, we have a bigger problem now. Need to figure out what to do with the network at the DC
Tech D
2024-07-06 16:27
who has access
Tech A
2024-07-06 16:28
Ross, Albert, me, and i thought you too
Tech E
2024-07-06 16:28
why is it a problem of a sudden since i thought we were testing / configuring all those switches in our lab and they were fine? What are the symptoms of the issue?
Tech D
2024-07-06 16:28
never did
Tech E
2024-07-06 16:28
i have never been there, but my badge ID is in the office.
Tech E
2024-07-06 16:28
usually Ross goes there since it's in Suffolk
Tech A
2024-07-06 16:29
but we need a new switch
Tech D
2024-07-06 16:29
trying to contact ross
Tech D
2024-07-06 16:29
wich switch is that
Tech G
2024-07-06 16:29
unifi managed switch
Tech D
2024-07-06 16:32
i dont think we have any in stock
Tech D
2024-07-06 16:32
ross not answering
Tech A
2024-07-06 16:33
im talking to him and Alex
Tech E
2024-07-06 16:36
Phil is following up. so he is asking what is the exact issue with it
Tech A
2024-07-06 16:37
as per Alex, intermittent routing issue - it works one min ans does not another
Tech A
2024-07-06 16:38
Ross is going to check in 30 min to see if there is anything we can do or replace the switch with anythgin else
Tech G
2024-07-06 16:38
the problem may be caused by the "managed" part of the switch
we it's not routing properly, sometimes it hits mostly misses
Tech E
2024-07-06 16:39
Phil wants to discuss the switch configuration with you to see if it was a problem the way it was setup and not the hardware itself.
Tech A
2024-07-06 16:40
Not interested :)
Tech G
2024-07-06 16:41
as far as I know, we have never setup or configured managed switched
Tech A
2024-07-06 16:41
I do not know how it works. I do not know how to configure it. There is nothing I can do about it and discuss.
Tech A
2024-07-06 16:42
Ross was going to look into it in a few.
Tech A
2024-07-06 16:44
@Alex Kaplun should we continue joining to the domain? Or wait?
Tech G
2024-07-06 16:45
if you joining the local servers should not be a problem
if joining with DC, there may be network interruptions
Tech A
2024-07-06 16:47
Since we put local DC as primary, there are no issues joining. Its just we cannot get published apps to work.
So, we should continue, right? Technically, once the network issue is resolved, we would have to run gpupdate to fix the apps
Tech G
2024-07-06 16:48
yup ☝️
Tech D
2024-07-06 17:05
and i have img01 issues
Tech A
2024-07-06 17:06
SOS me there. Im just curious
Tech D
2024-07-06 17:08
769080820
Tech A
2024-07-06 17:09
run sos as admin, i dont have rights
Tech D
2024-07-06 17:11
790172040
Tech D
2024-07-06 17:13
and remote apps
Tech A
2024-07-06 17:14
enjoy
Tech D
2024-07-06 17:15
emote apps still
Tech D
2024-07-06 17:15
and what did u do to fix it
Tech D
2024-07-06 17:15
fd4 same problem
Tech A
2024-07-06 17:16
it was static IP, i switched to dynamic. As to the remote apps, did miss the above conversation? There is a problem at the data center, possibly a bad switch
Tech D
2024-07-06 17:16
well it works for others that y i am asking
Tech D
2024-07-06 17:17
i mean even manually doesnt work
Tech D
2024-07-06 17:17
nm restarted no works wtf
Tech E
2024-07-06 17:18
since the issue is intermittent at the data center, the times it works means datacenter is communicating with your PC you are on
Tech D
2024-07-06 17:30
well the trick with static ip didnt work on fd04
Tech A
2024-07-06 17:30
sos
Tech D
2024-07-06 17:35
doesnt work in admin
Tech D
2024-07-06 17:35
ill try again
Tech D
2024-07-06 17:37
needed restart
Tech D
2024-07-06 18:10
are remote apps down?
Tech A
2024-07-06 18:10
yes
Tech A
2024-07-06 18:10
is anyone working on Kingston?
Tech D
2024-07-06 18:10
no its my next
Tech A
2024-07-06 18:11
i'll take it then since Im done with VS
Tech D
2024-07-06 18:11
k
Tech D
2024-07-06 18:11
remote not working for me tho scanx bronx
Tech D
2024-07-06 18:12
so we just leave it?
Tech A
2024-07-06 18:13
Yes
Tech G
2024-07-06 18:23
@Sergey Starodub can you try HQ TS still same problem?
Tech A
2024-07-06 18:23
trying
Tech D
2024-07-06 18:24
BRONX PEDO DONE
Tech A
2024-07-06 18:27
@Alex Kaplun Im getting Due Security. For cec001
Tech A
2024-07-06 18:27
but when I tried someone w/o Duo, it gets stuck on this
image/png
image.png
Tech A
2024-07-06 18:28
tried a different profile, was able to get tot he server
Tech A
2024-07-06 18:29
was able to publish but it gets stuck again
image/png
image.png
Tech A
2024-07-06 18:32
worked just now
Tech A
2024-07-06 18:32
but now its sitting on this. is that intermittent issue?
image/png
image.png
Tech A
2024-07-06 18:34
advanced to this
image/png
image.png
Tech A
2024-07-06 18:38
(no text)
image/png
image.png
Tech G
2024-07-06 18:51
did you check permissions on that redir$ folder
Tech A
2024-07-06 18:51
no. its on the NAS in the HQ
Tech A
2024-07-06 18:52
and the connection timed out
Tech G
2024-07-06 18:52
oh you mean nas is offline?
Tech A
2024-07-06 18:53
no, its online
Tech D
2024-07-06 19:12
whats next
Tech A
2024-07-06 19:13
is bronx pedo done?
Tech D
2024-07-06 19:14
yes
Tech A
2024-07-06 19:15
take Plattsburgh
Tech G
2024-07-06 19:19
this server is stuck
so are the sessions trying to connect to it
image/png
image.png
Tech D
2024-07-06 19:20
@Alex Kaplun was Plattsburg server done?
Tech G
2024-07-06 19:20
no not yet
Tech D
2024-07-06 19:20
ok Sergey give me something else
Tech G
2024-07-06 19:20
wasnt there 2 pcs offline? did those finish
Tech D
2024-07-06 19:21
still offline
Tech A
2024-07-06 19:22
forget about them.
Platt, Tea and Wyck servers are not ready yet, so help someone then.
Im doing Kingson, you can take the PCs bottom to top in LMI
Tech D
2024-07-06 19:22
ok
Tech E
2024-07-06 19:22
ok finish malone, kevin and chris were doing it. kevin did break to fd03 and chris will tell me in a few seconds
Tech D
2024-07-06 19:22
@all who needs help
Tech D
2024-07-06 19:23
k
Tech E
2024-07-06 19:24
check these:
NOT LOADING:
PDS MALONE - MAL-XRAY1
PDS MALONE - MAL-PVT
PDS MALONE - MAL-OP06
Tech A
2024-07-06 19:24
NOT LOADING: - what does it mean?
Tech C
2024-07-06 19:25
@Sergey Starodub when clicking on the PC from Central, page doesnt load to enter credentials.
Tech C
2024-07-06 19:25
(no text)
image/png
image.png
Tech A
2024-07-06 19:27
well, if its not working for you, its not gonna work for anyone. It the DNS issue. meaning whoever removed it from the domain, did not add the public DNS
Tech A
2024-07-06 19:27
so we need someone onsite to fix it
Tech A
2024-07-06 19:31
@Alex Kaplun is the issue in DC resolved? I see the GPO is working again
Tech A
2024-07-06 19:38
nvm. it back to non-working state
Tech D
2024-07-06 19:47
apps still down?
Tech G
2024-07-06 19:49
ross is at dc, we trying to remove unifi
Tech E
2024-07-06 20:01
i was thinking of that but it's not even pinging by hostname from another pc. I will tell Phil to start calling those managers for Offline PCs: MAL-PVT, MAL-XRAY, PLATT-OP4, PLAT-OP5. Any others?
Tech G
2024-07-06 20:06
remote apps work?
Tech A
2024-07-06 20:07
so far yes
Tech A
2024-07-06 20:08
but we need more time to test
Tech A
2024-07-06 20:08
as its sporadic
Tech G
2024-07-06 20:08
yeah
Tech A
2024-07-06 20:09
should i test the HQ TS for now?
Tech G
2024-07-06 20:10
yea, i want to check all sites, to be sure
Tech G
2024-07-06 20:10
everything is on single 1g switch right now
Tech A
2024-07-06 20:10
i feel it, takes longer
Tech A
2024-07-06 20:10
to open
Tech D
2024-07-06 20:12
i am getting migraine
Tech D
2024-07-06 20:12
how many office to go we have?
Tech A
2024-07-06 20:12
6
Tech E
2024-07-06 20:13
monsey i did but ops are not gpupdating so need to do after we fix DC
Tech A
2024-07-06 20:14
@Albert Khaydatov when did you try gpupdate?
Tech D
2024-07-06 20:14
none to me too i just add manualy
Tech A
2024-07-06 20:14
it works for me
Tech E
2024-07-06 20:15
i checked 20 mins ago. i'll check again then.
Tech A
2024-07-06 20:15
plz pay attention to the thread, Alex and Ross just finished removing the switch 5 min ago
Tech G
2024-07-06 20:19
i also need to reboot vms one by one
Tech A
2024-07-06 20:21
i got remoteapps working on the HQ TS
Tech A
2024-07-06 20:21
slow but works
Tech D
2024-07-06 20:26
so whats the status with Malone and MOnsey
Tech E
2024-07-06 20:28
You did Kingston?
Tech A
2024-07-06 20:28
Me and Boris
Tech D
2024-07-06 20:28
sergey finishing
Tech E
2024-07-06 20:28
I fixed mal-op1 dns issue via rdp. You can do that next.
Tech E
2024-07-06 20:30
Platt. OM is heading there now to turn on 2 PCs.
Tech D
2024-07-06 20:35
what ab prodent capture
Tech D
2024-07-06 20:35
do we keep it
Tech E
2024-07-06 20:37
It’s not licensed so they don’t use it.
Tech A
2024-07-06 20:37
@Alex Kaplun RemtoeApps are down again for me
Tech G
2024-07-06 20:38
yeah im dismatrling teamnics
Tech A
2024-07-06 20:38
oh ok, let us know when we can proceed
Tech D
2024-07-06 20:39
malone op1 done
Tech E
2024-07-06 20:39
Platt 2 ops are back online.
Tech D
2024-07-06 20:40
malone
image/jpeg
Capture.JPG
Tech A
2024-07-06 20:40
ok
Tech D
2024-07-06 20:40
alex need to finish with plats server first
Tech D
2024-07-06 20:40
what else besides plats
Tech A
2024-07-06 20:41
strange, I have kingston remote apps aworkgin but VS not
Tech A
2024-07-06 20:41
malone and MOnsey
Tech A
2024-07-06 20:41
also HQ but thats a nightmare, i left it for the last
Tech D
2024-07-06 20:41
malone albert said op1 i did it
Tech D
2024-07-06 20:41
wat else Albert
Tech A
2024-07-06 20:42
@all who does Monsey and Malone?
Tech D
2024-07-06 20:42
idk
Tech D
2024-07-06 20:42
i thought Albert
Tech A
2024-07-06 20:42
@Chris Neal ?
Tech E
2024-07-06 20:43
I did and Kevin and Chris helped with Malone.
Tech D
2024-07-06 20:43
so was it done ?
Tech E
2024-07-06 20:43
Only
MAL-OFFICE
MAL-OP02
should be left
Tech D
2024-07-06 20:43
both offices?
Tech D
2024-07-06 20:43
u told me op1 malone
Tech D
2024-07-06 20:43
so also office and op2?
Tech E
2024-07-06 20:44
Yes also
Tech D
2024-07-06 20:44
they not accessible
Tech G
2024-07-06 20:44
servers back up
Tech G
2024-07-06 20:45
apps working?
Tech G
2024-07-06 20:45
gpo applying?
Tech E
2024-07-06 20:45
Ok I’ll check. The Om going to Malone.
Tech A
2024-07-06 20:46
@Alex Kaplun Its not working for Valley Stream at least
Tech D
2024-07-06 20:46
what ab monsey
Tech A
2024-07-06 20:47
GPO is not updating the shortcuts and on those that were published before it not connecting
@Alex Kaplun
Tech K
2024-07-06 20:47
Pre or post Malone?
Tech A
2024-07-06 20:47
haha, but not a good time
Tech E
2024-07-06 20:48
Monsey: I didn’t finish ops. Gpupdate left and testing apps.
Tech A
2024-07-06 20:50
@Alex Kaplun also not working in Queens but it was doe yesterday and was working
Tech A
2024-07-06 20:51
but still works in Kingston
Tech D
2024-07-06 20:52
well remote apps randomly working in all offices
Tech G
2024-07-06 20:53
so nothing changed, apparently the second switch is the same as the first one, just in factory defaults
Tech D
2024-07-06 20:54
@Albert Khaydatov did u do mail boxes
Tech A
2024-07-06 20:55
whats next? unmanaged switch?
Tech D
2024-07-06 20:55
@Sergey Starodub i keep getting dentrix error
Tech A
2024-07-06 20:55
ok, let me fix it now
Tech G
2024-07-06 21:02
were any shares or paths on IMG modified?
Tech A
2024-07-06 21:02
DXONE - I added it yesterday
Tech D
2024-07-06 21:02
mal op6 not connecting
Tech E
2024-07-06 21:03
Hygienist on her way there now.
Tech A
2024-07-06 21:05
@Alex Kaplun are you rebooting it?
Tech G
2024-07-06 21:05
no i just removed team nic from IMG
Tech G
2024-07-06 21:05
its still up, still copying
Tech D
2024-07-06 21:13
malone pcs going offline
Tech D
2024-07-06 21:13
pvt and xray
Tech E
2024-07-06 21:15
yes those were also offline and not pinging. A hygienist will be in Malone soon.
Tech D
2024-07-06 21:15
is it only 3 of us working?
Tech A
2024-07-06 21:16
seems like
Tech G
2024-07-06 21:28
VS working
Tech A
2024-07-06 21:28
(no text)
image/png
image.png
Tech G
2024-07-06 21:28
check what GW01 resolves to on sites where it dont work
Tech A
2024-07-06 21:28
thats what I just did, different IPs
Tech A
2024-07-06 21:28
and no, VS is not nowrking
Tech G
2024-07-06 21:29
yeah i just fixed dns on local server, workstation needs to flushdns
Tech G
2024-07-06 21:29
its cooking
image/png
image.png
Tech A
2024-07-06 21:30
it definitely does
image/png
image.png
Tech G
2024-07-06 21:30
if you just reboot workstation, icons and everything should come back
Tech A
2024-07-06 21:30
(no text)
Tech G
2024-07-06 21:31
guys check the other sites that we'ren working
Tech A
2024-07-06 21:34
@Alex Kaplun Queens also resolves gw as 159
Tech G
2024-07-06 21:36
yeah when we dismantled team nics it picked up dhcp
Tech G
2024-07-06 21:36
give me a min
Tech A
2024-07-06 21:37
sure. so, was it that 10Gbps switch or nic teaming or both?
Tech G
2024-07-06 21:42
i'm still not sure, we haven't clearly eliminated unifi out of the equation
team nics are dismantled, they all on 10G single connection to the other
switch in factory default settings
Tech G
2024-07-06 21:43
qu dns updated
Tech A
2024-07-06 21:45
confirm, QU works
Tech E
2024-07-06 21:53
all pcs are up in malone, i'm finishing them up.
Tech G
2024-07-06 21:54
demoting platts
Tech G
2024-07-06 21:54
any other servers ready to demote?
Tech A
2024-07-06 22:10
teaneck and wyckoff
Tech G
2024-07-06 22:11
🫡
Tech A
2024-07-06 22:11
is platt ready?
Tech G
2024-07-06 22:12
not yet, still working on it
Tech A
2024-07-06 22:14
also, the folder redirection GPO is not working
Tech D
2024-07-06 22:18
do u have to do gpupdate or it picks up after restart?
Tech A
2024-07-06 22:18
just restart. we can do mass restart. which office?
Tech D
2024-07-06 22:19
well I didnt do any
Tech D
2024-07-06 22:19
so pedo for sure
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