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Generated by deepseek-r1:8b (prompt classifier/v1) · 2026-04-22 09:49

Skipped: The thread describes an observation about an installed antivirus product but lacks actionable details or a specific problem/diagnostic.

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thread_id: spaces/AAAA05BdS6s/threads/iDNfex8xUhE · 6 msgs · first 2024-08-09 · participants: Tech ATech BTech CTech D

Tech A 2024-08-09 15:31

Does anyone knows why they have SentinelOne installed on this computer? Not sure if they use that antivirus, but I see that it's a managed antivirus. This is Soul Dental - Amsterdam

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**Remote session (LogMeIn) to host "SDA-STAFF" at Soul Dental Amsterdam.** Windows Security shows **Virus & threat protection** with **Sentinel Agent turned on**; current threats: **"No actions needed"**; protection settings: **"No actions needed"**; protection updates: **"No actions needed."** SentinelOne overlay displays **Overall Status: SECURE**, with **Threat History: 0**, **Quarantined Files: 0**; agent is shown as **Online**. System info panel shows: User: **DHT**, Host: **SDA-STAFF**, Uptime: **0 days 0 hrs 8 mins**, Windows 10.0.22631 (64-bit), Memory: **5.7GB / 15.8GB (36% used)**, Network: **190.155.30.1**, Gateway: **190.155.30.1**, Service Tag: **MXL3213MMW**.

Tech B 2024-08-09 15:40

that may be from previous MSP, and is likely installed on all computers

Tech C 2024-08-09 15:50

It can be removed only from/through management console 🫠

Tech A 2024-08-09 15:53

Correct :))))))))))))))))

Tech A 2024-08-09 15:53

(no text)

Tech D 2024-08-09 16:31

The old IT guy said he paid in advance, so he said we can leave it until it expires.

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skipped Skipped: The thread describes an observation about an installed antivirus product but lacks actionable details or a specific problem/diagnostic.