Fix RingCentral update blocked by system administrator error

draft · accounts-and-access permissionsupdate

Generated by docuprocessor (prompt article/v3) · 2026-04-22 10:12

Source thread

thread_id: spaces/AAAA05BdS6s/threads/MX_l111zkQc · 2 msgs · first 2024-08-16 · participants: Tech ATech B

Tech A 2024-08-16 13:31

Hi Team,in Hello Smile we have some issues with Ring Central updates. due to security policies, we can not install any program as regular users we get " This App has been blocked by your System Administrator. contact your system admin for more info If we install the update as Admin it replicates on \appdata\local, so when we go back to the users's profile this is still the same, not updated.

Tech B 2024-08-16 13:38

I was having the same issue for a user - don't have a fix for it yet o.o looking into this

---
title: "Fix RingCentral update blocked by system administrator error"
category: accounts-and-access
tags: ["permissions", "update"]
source_thread_id: "spaces/AAAA05BdS6s/threads/MX_l111zkQc"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T10:12:20"
participants: ["Tech A", "Tech B"]
---

# Fix RingCentral update blocked by system administrator error

## Problem
RingCentral updates fail for regular users with the error "This App has been blocked by your System Administrator. contact your system admin for more info" due to security policies preventing program installation. When attempting to install the update as an administrator, the update installs to the admin profile's `\appdata\local` directory instead of the user's profile, leaving the user's RingCentral installation unchanged and not updated.

## Resolution
No resolution was identified in the discussion. Both technicians confirmed experiencing the same issue but had not yet found a working fix.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/MX_l111zkQc`

Generated article

draft