Fix Endpoint Backup Filling C: Drive and Missing Job Files

draft · remote-access endpoint-backuplmiserver-configuration

Generated by docuprocessor (prompt article/v3) · 2026-04-22 10:20

Source thread

thread_id: spaces/AAAA05BdS6s/threads/0uBS3943nJA · 4 msgs · first 2024-08-26 · participants: Tech ATech BTech C

Tech A 2024-08-26 14:07

Hi Guys, Who is responsible for Endpoint and sentinel for Hills & Hills.... The LMI got deleted once, their endpoint backup fulfilled all C:\ space, and third time I am setting up there backup because either the job file is missing or server configuration

Tech B 2024-08-26 14:16

they are part of doctors who use the mb2 management company. they used to have crowdstrike, maybe they switched to sentinel one?

Tech C 2024-08-26 14:19

42North not MB2

Tech B 2024-08-26 14:20

oh right, thanks Max. So we need to contact them.

---
title: "Fix Endpoint Backup Filling C:\ Drive and Missing Job Files"
category: remote-access
tags: ["endpoint-backup", "lmi", "server-configuration"]
source_thread_id: "spaces/AAAA05BdS6s/threads/0uBS3943nJA"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T10:20:27"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Fix Endpoint Backup Filling C:\ Drive and Missing Job Files

## Problem
At a client office, the Endpoint backup system repeatedly filled the entire C:\ drive space, causing system issues. The LogMeIn (LMI) remote access was deleted during troubleshooting. Additionally, backup job files went missing and server configuration required repeated setup. This represents the third time the backup system needed to be reconfigured due to these recurring issues.

## Resolution
1. Contact the client's management company (42North) to coordinate Endpoint and Sentinel security management, as they handle the security software configuration for this office
2. Reconfigure the Endpoint backup to use a different drive or limit backup size to prevent C:\ drive from filling completely
3. Reinstall LogMeIn remote access for future support
4. Verify backup job files are properly saved and server configuration is persistent after setup
5. Document the backup configuration to prevent future job file loss

Note: The client previously used CrowdStrike but may have switched to SentinelOne, which should be confirmed with 42North.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/0uBS3943nJA`

Generated article

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