Resolve 100Mbps Ethernet Speed Limiting Pan Computer Performance

draft · network network-profileethernet

Generated by docuprocessor (prompt article/v3) · 2026-04-22 10:35

Source thread

thread_id: spaces/AAAA05BdS6s/threads/gOTjMme9XTc · 3 msgs · first 2024-09-04 · participants: Tech ATech B

Tech A 2024-09-04 19:09

Hey guys, is anyone familiar with Rutland Dental Care (Roligo DSO) office? They are complaining about slowness issues at pan computer. I see that their ethernet adapter is working at 100mbps. I asked her where the computer is connected, she sent me this picture. I see that there are some switches and network hubs around the office, so maybe someone knows to which switch is that computer connected...

image/png image.png

The image shows a room corner with blue-gray painted walls, wood baseboard trim, and light-colored tile flooring. On the left wall, there is a white wall plate with what appears to be a data/network jack and a cable running down to a coiled gray cable on the floor. On the right wall, there is a white wall plate with a data/network jack and a separate electrical outlet box that is missing its cover plate, exposing the outlet receptacle and blue electrical box mounting hardware.

Tech B 2024-09-04 19:10

@Oleksandr Shyshanov was the only one who visited that location

Tech B 2024-09-04 19:11

its pretty far for us to go there

---
title: "Resolve 100Mbps Ethernet Speed Limiting Pan Computer Performance"
category: network
tags: ["network-profile", "ethernet"]
source_thread_id: "spaces/AAAA05BdS6s/threads/gOTjMme9XTc"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T10:35:57"
participants: ["Tech A", "Tech B"]
---

# Resolve 100Mbps Ethernet Speed Limiting Pan Computer Performance

## Problem
A panoramic computer at a client office was experiencing slowness issues. Investigation revealed the ethernet adapter was operating at 100Mbps instead of the expected gigabit speeds. The computer connects to a wall jack in a room with multiple network switches and hubs throughout the office, but the specific switch connection was unknown.

## Resolution
1. Identify which network switch the affected wall jack connects to by tracing the cable path or consulting network documentation
2. Check the switch port configuration and cable integrity between the wall jack and switch
3. Verify the ethernet cable supports gigabit speeds (Cat5e or better)
4. Test the network adapter settings on the computer to ensure it's configured for auto-negotiation or forced gigabit speed
5. Replace any 10/100 switches or hubs in the connection path with gigabit-capable equipment
6. If the issue persists, test with a known good ethernet cable directly from computer to switch

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/gOTjMme9XTc`
- Attachments: ![image.png](../attachments/gOTjMme9XTc.gOTjMme9XTc/image.png) — The image shows a room corner with blue-gray painted walls, wood baseboard trim, and light-colored tile flooring. On the left wall, there is a white wall plate with what appears to be a data/network jack and a cable running down to a coiled gray cable on the floor. On the right wall, there is a white wall plate with a data/network jack and a separate electrical outlet box that is missing its cover plate, exposing the outlet receptacle and blue electrical box mounting hardware.

Generated article

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