Migrate Sidexis 4 data from full drives to new partition

draft · backup-and-recovery sidexisdata-migration

Generated by docuprocessor (prompt article/v3) · 2026-04-22 11:55

Source thread

thread_id: spaces/AAAA05BdS6s/threads/EEgNWVYktFY · 20 msgs · first 2024-10-24 · participants: Tech ATech BTech C

Tech A 2024-10-24 18:51

Hey guys, Dr. Elahwal called regarding the issue with Sidexis 4. We already upgraded their server, and now they have a drive with more space. Next step should be move all the data from E: & D: to G: right? And point the server to G:

image/png image.png

**LogMeIn Remote Session** is active on a Windows PC showing **This PC** in File Explorer. Five drives are visible: **Local Disk (C:)** – 262 GB free of 350 GB; **DATA (D:)** – 620 GB free of 1.40 TB; **Local Disk (E:)** – 78.2 GB free of 1.81 TB (storage bar appears nearly full/dark); **My Book (F:)** – 1.80 TB free of 3.63 TB; **Data2 (G:)** – 6.98 TB free of 6.98 TB. Drive **E:** shows significantly low free space relative to total capacity.

Tech A 2024-10-24 18:52

Tkt # for reference 117584

Tech B 2024-10-24 18:58

We just added a new partition. Now we need to schedule the data migration

Tech B 2024-10-24 18:58

its a lot of data to be copied and it willtake some time. On a day he agrees to, we would shutdown Sidexis for some time.

Tech B 2024-10-24 18:58

SO, feel free to discuss with him when we can do it

Tech A 2024-10-24 18:59

Got it

Tech B 2024-10-24 18:59

plz no overnight schedule as it has to be doen during the working hours as we might get Sirona support involved

Tech C 2024-10-24 19:00

(no text)

Tech B 2024-10-24 19:00

Sure, $5 🙂

Tech A 2024-10-24 19:01

Tomorrow morning

Tech A 2024-10-24 19:01

Office is closed all day

Tech B 2024-10-24 19:01

so, its TOMORROW, not tomorrow MORNING. 🙂

Tech A 2024-10-24 19:02

Well yeah, tomorrow morning, afternoon, when possible lol

Tech A 2024-10-24 19:02

They will work on saturday

Tech B 2024-10-24 19:03

hold my beer...

Tech A 2024-10-24 19:03

Does it takes too long? lol

Tech A 2024-10-24 19:04

I know that there are some tbs to move, but not sure about the configuration of sidexis after that

Tech B 2024-10-24 19:13

jut copying would probably take the entire night

Tech A 2024-10-24 19:14

Should I let them know or not?

Tech B 2024-10-24 19:15

nah, no need

---
title: "Migrate Sidexis 4 data from full drives to new partition"
category: backup-and-recovery
tags: ["sidexis", "data-migration"]
source_thread_id: "spaces/AAAA05BdS6s/threads/EEgNWVYktFY"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T11:55:01"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Migrate Sidexis 4 data from full drives to new partition

## Problem
A client office was experiencing storage issues with their Sidexis 4 installation. Drive E: was nearly full with only 78.2 GB free of 1.81 TB total capacity, while drive D: had 620 GB free of 1.40 TB. After upgrading their server hardware, a new partition G: was created with 6.98 TB of available space. The Sidexis 4 data needed to be migrated from the full drives (E: and D:) to the new G: drive, and the server configuration updated to point to the new location.

## Resolution
1. Schedule the migration during office hours when Sirona support can be involved if needed
2. Plan for extended downtime as the data copy operation will take several hours due to the large volume of data (multiple terabytes)
3. Shut down Sidexis 4 completely before beginning the migration
4. Copy all Sidexis data from drives E: and D: to the new G: partition
5. Reconfigure the Sidexis server to point to the new data location on G:
6. Test the system functionality after migration is complete

Note: The actual migration was scheduled for the following day when the office was closed, allowing sufficient time for the lengthy copy operation.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/EEgNWVYktFY`
- Attachments: - ![image.png](../attachments/EEgNWVYktFY.EEgNWVYktFY/image.png) — **LogMeIn Remote Session** is active on a Windows PC showing **This PC** in File Explorer. Five drives are visible: **Local Disk (C:)** – 262 GB free of 350 GB; **DATA (D:)** – 620 GB free of 1.40 TB; **Local Disk (E:)** – 78.2 GB free of 1.81 TB (storage bar appears nearly full/dark); **My Book (F:)** – 1.80 TB free of 3.63 TB; **Data2 (G:)** – 6.98 TB free of 6.98 TB. Drive **E:** shows significantly low free space relative to total capacity.

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