Fix Windows temporary profile login preventing user profile data sync

draft · os-and-system windows-update

Generated by docuprocessor (prompt article/v3) · 2026-04-22 12:09

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thread_id: spaces/AAAA05BdS6s/threads/cwl4Nq1VJaI · 2 msgs · first 2024-11-04 · participants: Tech A

Tech A 2024-11-04 17:05

For Don A. Safferstein SAFFERSTEIN - FRONT, having some Profile issues, in C:user| we have manager profile with over 14 GB , but Pc is temporarily singing in to a temp profile already worked with registry, deleting the temp file and renaming the .Bak folder, also tried to add a DWORD (32 bit) and manually change the name to RefCount. After that, enter 0 in the value data. not getting the error any longer, but still not syncing with profile Data

image/png Screenshot 2024-11-04 112508.png

**Windows dialog box** titled "We can't sign in to your account." Body text reads: *"This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost."* Two action buttons are present: **"Sign out"** and **"Close"**; no error code is displayed.

Tech A 2024-11-04 17:26

in the end i could fix it, Removed again all Temp profiles that were created each time we sign in, Remove from Regedit temp profiles and .bak folder. leave only Admin, User and manager folder (users) restarted PC, log in using .\manager, it gave me the right account. ran gpupdate. we restarted PC twice to test it out and now is providing the right profile very time.

---
title: "Fix Windows temporary profile login preventing user profile data sync"
category: os-and-system
tags: ["windows-update"]
source_thread_id: "spaces/AAAA05BdS6s/threads/cwl4Nq1VJaI"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T12:09:30"
participants: ["Tech A"]
---

# Fix Windows temporary profile login preventing user profile data sync

## Problem
Windows was loading a temporary profile instead of the correct user profile, displaying the error "We can't sign in to your account. This problem can often be fixed by signing out of your account and then signing back in." The manager profile folder contained over 14 GB of data but the system was not syncing with this profile data. Initial registry fixes (deleting temp files, renaming .bak folders, adding RefCount DWORD) stopped the error message but did not restore proper profile synchronization.

## Resolution
1. Remove all temporary profiles that were created during failed login attempts
2. Open Registry Editor (regedit) and delete all temporary profile entries
3. Delete any .bak folders in the user profiles directory
4. Ensure only the core profiles remain: Admin, User, and manager folders in C:\Users\
5. Restart the PC
6. Log in using `.\manager` (local account format)
7. Run `gpupdate` to refresh group policy
8. Restart the PC twice to verify the correct profile loads consistently

The system should now properly load the manager profile with all associated data on each login.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/cwl4Nq1VJaI`
- Attachments: ![Screenshot 2024-11-04 112508.png](../attachments/cwl4Nq1VJaI.cwl4Nq1VJaI/Screenshot 2024-11-04 112508.png) — **Windows dialog box** titled "We can't sign in to your account." Body text reads: *"This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost."* Two action buttons are present: **"Sign out"** and **"Close"**; no error code is displayed.

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