Integrate Visix imaging software with Dentrix for claim attachments

draft · practice-management dentrixintegrator

Generated by docuprocessor (prompt article/v3) · 2026-04-22 13:45

Source thread

thread_id: spaces/AAAA05BdS6s/threads/j3zaM-0LJqk · 12 msgs · first 2024-12-04 · participants: Tech ATech BTech C

Tech A 2024-12-04 19:56

@all Guys, question, we have a customer who is trying to have Visix integrated with Dentrix Ledgers to be able to attach xrays from Ledgers when submitting claims, should Visix also have it's own integrator to be that as an available option on the Ledgers? I tried checking the Smart Image installer to check in the integrators but there is nothing about Visix, any suggestions? or that's not an option? She know that she can also select the screen capture option to take upload the xrays but she would like to know if is possible to have Visix added.

image/png image.png

**Screen capture of an "Include Attachments" dialog box**, showing a dropdown menu under the "Attach From:" field currently set to **"File Acquire."** The expanded dropdown lists the following options: **Non-Electronic, Smart Image, Document Center, Screen Capture, Clinical Notes, File Acquire, Dexis, and Perio** — with **"Perio"** highlighted in blue (selected) and a **red hand-drawn circle annotation** around the **"Dexis"** and **"Perio"** entries. No error codes, part numbers, or hardware indicators are visible.

Tech A 2024-12-04 19:57

(no text)

image/png image.png

**Visix Imaging software** is open with the title bar displaying **"Patient: No Current Patient, [Provider: Sunny Smiles]"**, indicating no patient is currently loaded. The toolbar shows the following acquisition/function modules: **Patient List, Accent, ScanX, I/O Camera, Spectra, Scan Film, Import, Mount, View, Print, and Delete**. The **Mount** button appears actively highlighted/selected (bold label), while **View** appears grayed out, suggesting it is currently inactive or unavailable.

Tech B 2024-12-04 19:57

You can attach the xrays with the integrator normally, but I'm not sure if Visix has an integrator for dentrix

Tech A 2024-12-04 19:57

right, I dont really see anything about that.

image/png image.png

The image shows a Windows program list displaying multiple **Dentrix Smart Image** connector setup installers. Visible entries include connectors for: Acteon, CADI, Carestream, CDR, DBSWIN, DDX, DEXIS, DTX Studio, EzDent, HDX Will, Imaging, Polaroid, Romexis, Safecom, SIDEXIS, SOTA, Surround Medical, VisionX, and XDR. The **"Dentrix Smart Image VisionX Connector Setup"** entry appears highlighted/selected (outlined box visible).

Tech C 2024-12-04 19:58

hold you horses, guys

Tech C 2024-12-04 19:58

integrator is ONLY for DEXIS

Tech B 2024-12-04 19:58

smartimage *

Tech C 2024-12-04 19:59

StartImage is ONLY for the connectors that are available and there is none for Visix. THey dorn integrate shitty software lol

Tech A 2024-12-04 19:59

ok, good to know, I guess screen capture should be the chosen one. xD

Tech C 2024-12-04 20:00

the ONLY option to integrate Visix with Dentrix is by using the VX Link. Example - Island Dental Associated

Tech C 2024-12-04 20:01

but it only allows to OPEN Visix, not to attach images to claims. So, scree capture is the only option

Tech A 2024-12-04 20:01

I see, thank you.

---
title: "Integrate Visix imaging software with Dentrix for claim attachments"
category: practice-management
tags: ["dentrix", "integrator"]
source_thread_id: "spaces/AAAA05BdS6s/threads/j3zaM-0LJqk"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T13:45:36"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Integrate Visix imaging software with Dentrix for claim attachments

## Problem

A client office wanted to attach x-rays from Visix imaging software directly to claims in Dentrix Ledgers using the "Attach From" dropdown menu. The office expected to see Visix as an available option alongside other imaging software connectors like Dexis, but Visix does not appear in the Smart Image connector list. The client knew screen capture was available as an alternative but preferred a direct integration option.

## Resolution

Visix does not have a Smart Image connector available for Dentrix integration. The Smart Image system only supports specific imaging software that have developed connectors, and Visix is not among them.

For attaching Visix images to Dentrix claims:

1. Use the "Screen Capture" option in the Dentrix "Attach From" dropdown menu
2. Capture the desired x-ray image from the Visix software display
3. Attach the captured image to the claim

Note: VX Link integration exists for some offices to launch Visix from within Dentrix, but this only opens the Visix software and does not provide claim attachment functionality.

## References

- Source discussion: `spaces/AAAA05BdS6s/threads/j3zaM-0LJqk`
- Attachments:
  - ![image.png](../attachments/j3zaM-0LJqk.j3zaM-0LJqk/image.png) — **Screen capture of an "Include Attachments" dialog box**, showing a dropdown menu under the "Attach From:" field currently set to **"File Acquire."** The expanded dropdown lists the following options: **Non-Electronic, Smart Image, Document Center, Screen Capture, Clinical Notes, File Acquire, Dexis, and Perio** — with **"Perio"** highlighted in blue (selected) and a **red hand-drawn circle annotation** around the **"Dexis"** and **"Perio"** entries. No error codes, part numbers, or hardware indicators are visible.
  - ![image.png](../attachments/j3zaM-0LJqk._suldnSgQlw/image.png) — **Visix Imaging software** is open with the title bar displaying **"Patient: No Current Patient, [Provider: Sunny Smiles]"**, indicating no patient is currently loaded. The toolbar shows the following acquisition/function modules: **Patient List, Accent, ScanX, I/O Camera, Spectra, Scan Film, Import, Mount, View, Print, and Delete**. The **Mount** button appears actively highlighted/selected (bold label), while **View** appears grayed out, suggesting it is currently inactive or unavailable.
  - ![image.png](../attachments/j3zaM-0LJqk.eywwdUQJvUM/image.png) — The image shows a Windows program list displaying multiple **Dentrix Smart Image** connector setup installers. Visible entries include connectors for: Acteon, CADI, Carestream, CDR, DBSWIN, DDX, DEXIS, DTX Studio, EzDent, HDX Will, Imaging, Polaroid, Romexis, Safecom, SIDEXIS, SOTA, Surround Medical, VisionX, and XDR. The **"Dentrix Smart Image VisionX Connector Setup"** entry appears highlighted/selected (outlined box visible).

Generated article

draft