Fix Dentrix TimeClock Not Loading Due to Easy Dental Conflict

draft · practice-management dentrixeasy-dental

Generated by docuprocessor (prompt article/v3) · 2026-04-22 13:49

Source thread

thread_id: spaces/AAAA05BdS6s/threads/_-reTPo_8fU · 5 msgs · first 2024-12-05 · participants: Tech ATech B

Tech A 2024-12-05 20:53

Anyone ever run into an issue with Dentrix TimeClock not loading? If I try to launch it - it just brings up update manager which loads for a few seconds and disappears. I tried running verifying files as a test - did not help. Also reinstalled Dentrix - Only happening on just one PC

Tech B 2024-12-05 20:54

I recall this update manager thing happening for something else, is something from easy dental installed on that pc by chance? o.o

Tech A 2024-12-05 20:54

there is =o

Tech B 2024-12-05 20:55

I think if you remove it, takes care of that, don't recall the science behind it though

Tech A 2024-12-05 20:56

That was it, thanks! 😀

---
title: "Fix Dentrix TimeClock Not Loading Due to Easy Dental Conflict"
category: practice-management
tags: ["dentrix", "easy-dental"]
source_thread_id: "spaces/AAAA05BdS6s/threads/_-reTPo_8fU"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T13:49:43"
participants: ["Tech A", "Tech B"]
---

# Fix Dentrix TimeClock Not Loading Due to Easy Dental Conflict

## Problem
Dentrix TimeClock fails to launch on a single workstation. When attempting to start the application, it brings up the update manager which loads briefly and then disappears. The issue persists after verifying files and reinstalling Dentrix. The affected workstation has Easy Dental software installed alongside Dentrix.

## Resolution
1. Uninstall Easy Dental from the affected workstation
2. Launch Dentrix TimeClock - it should now load normally

The presence of Easy Dental on the same system appears to create a conflict that prevents Dentrix TimeClock from launching properly.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/_-reTPo_8fU`

Generated article

draft