Enable Dentrix Scheduled Database Exports When Found Disabled

draft · practice-management dentrixdatabase-export

Generated by docuprocessor (prompt article/v3) · 2026-04-22 13:55

Source thread

thread_id: spaces/AAAA05BdS6s/threads/mhjyYFdFkj8 · 4 msgs · first 2024-12-12 · participants: Tech ATech BTech C

Tech A 2024-12-12 20:14

If anyone notices scheduled database exports is disabled, please enable it so we properly backup dentrix. Just saw this on Dr Kleinfelder.

image/png image.png

**Dentrix Server Administration Utility — Export/Restore Database Tab** The "Disable Scheduled Exports" radio button is selected, with all day-of-week checkboxes (Su, M, Tu, W, Th, F, Sa) unchecked and the scheduled time set to **2:00 AM**. A warning message states that performing a full database export or restore will stop the Dentrix Server process until complete, after which the service will be restarted; the "Warn if database has not been exported for a week" checkbox is unchecked.

Tech B 2024-12-12 20:33

was it disabled by previous IT because it was failing maybe and causing alerts?

Tech A 2024-12-12 20:46

it was being exported in the summer based on date stamps in nova, so not sure how and when it got disabled.

Tech C 2024-12-12 20:58

(no text)

---
title: "Enable Dentrix Scheduled Database Exports When Found Disabled"
category: practice-management
tags: ["dentrix", "database-export"]
source_thread_id: "spaces/AAAA05BdS6s/threads/mhjyYFdFkj8"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T13:55:48"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Enable Dentrix Scheduled Database Exports When Found Disabled

## Problem

Dentrix scheduled database exports may be found disabled in the Server Administration Utility, preventing automatic backups from occurring. The "Disable Scheduled Exports" radio button becomes selected with all day-of-week checkboxes unchecked, even when exports were previously working. This leaves the practice without regular database backups, creating a significant data loss risk.

## Resolution

1. Open the Dentrix Server Administration Utility
2. Navigate to the Export/Restore Database tab
3. Select "Enable Scheduled Exports" radio button instead of "Disable Scheduled Exports"
4. Check the appropriate day-of-week checkboxes for when exports should run
5. Verify the scheduled time is set appropriately (typically 2:00 AM)
6. Optionally enable "Warn if database has not been exported for a week" checkbox for monitoring
7. Apply the changes to resume automatic database exports

The cause of the disabled exports may vary - previous IT staff may have disabled them due to failures or alerts, but the setting can become disabled through other means as well.

## References

- Source discussion: `spaces/AAAA05BdS6s/threads/mhjyYFdFkj8`
- Attachments: - ![image.png](../attachments/mhjyYFdFkj8.mhjyYFdFkj8/image.png) — **Dentrix Server Administration Utility — Export/Restore Database Tab**

The "Disable Scheduled Exports" radio button is selected, with all day-of-week checkboxes (Su, M, Tu, W, Th, F, Sa) unchecked and the scheduled time set to **2:00 AM**. A warning message states that performing a full database export or restore will stop the Dentrix Server process until complete, after which the service will be restarted; the "Warn if database has not been exported for a week" checkbox is unchecked.

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