Fix SIDEXIS Manager Parameter Error 1602 and Missing Components

draft · imaging sidexisdatabase-driverodbc

Generated by docuprocessor (prompt article/v3) · 2026-04-22 14:07

Source thread

thread_id: spaces/AAAA05BdS6s/threads/Whc2Oz5QP8I · 9 msgs · first 2024-12-17 · participants: Tech ATech BTech C

Tech A 2024-12-17 18:10

Hey guys, any ideas regarding this? I tried to open Sidexis Manager but it says that the computer is not registered. The other computers are working properly.

image/png image.png

**SIDEXIS XG** application dialog box displaying **Parameter error (1602)**. The details pane reads: *"Please check your database drivers, the ODBC data source and verify that your station has been correctly set up"*, with the error origin listed as **CSidexisNGApp - InitInstance**, source path **d:\Projekte\D3407\Source\Kernel\SidexisNG\SidexisNG.cpp (line 1067)**, timestamped **Mon Jun 6 22:01:34 2016 / Jun 6 2016**.

Tech A 2024-12-17 18:46

👀

Tech B 2024-12-17 19:32

I fixed this error but I still don't see any components but another PC has it.

image/png Screenshot 2024-12-17 at 2.30.22 PM.png

**SIDEXIS Manager – Configuration of the X-ray Components dialog, Attributes tab.** The component named **"GALILEOS"** is selected in the Name dropdown. The description field displays the message: **"GALILEOS - Please choose a component or add a component."** The "Approved for the computers" field is empty, and all action buttons (Delete component, Change Name, Configure, Functional test, Software update, Device info, Details) are grayed out/inactive.

Tech A 2024-12-17 19:33

https://bitrix.dentalht.com/workgroups/group/5/tasks/task/view/116563/

Tech A 2024-12-17 19:33

Same issue I think

Tech C 2024-12-17 19:34

what are you trying to do?

Tech C 2024-12-17 19:34

and who is this for?

Tech B 2024-12-17 19:35

HARVEY OP2. HARVEY DR-PC opens it and i authorized OP2 from there and the error that Josue mentioned i fixed by reinstalling the sidexis 2.63 soft

Tech B 2024-12-17 19:36

i logged out in case you want to check

---
title: "Fix SIDEXIS Manager Parameter Error 1602 and Missing Components"
category: imaging
tags: ["sidexis", "database-driver", "odbc"]
source_thread_id: "spaces/AAAA05BdS6s/threads/Whc2Oz5QP8I"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T14:07:49"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Fix SIDEXIS Manager Parameter Error 1602 and Missing Components

## Problem

SIDEXIS Manager fails to open with Parameter error 1602, displaying the message "Please check your database drivers, the ODBC data source and verify that your station has been correctly set up." The error originates from CSidexisNGApp - InitInstance. After resolving the initial error, SIDEXIS Manager opens but shows no X-ray components, while other workstations in the same office display components properly. The Configuration of X-ray Components dialog shows components like "GALILEOS" but with inactive buttons and empty "Approved for the computers" fields.

## Resolution

1. Reinstall SIDEXIS 2.63 software to resolve the Parameter error 1602 and database driver issues
2. For missing components after the reinstall, authorize the affected workstation from a working PC:
   - Log into SIDEXIS Manager on a workstation that shows components properly
   - Navigate to the component configuration
   - Authorize the problematic workstation for the required components
3. Verify that components now appear and are functional on the previously affected workstation

## References

- Source discussion: `spaces/AAAA05BdS6s/threads/Whc2Oz5QP8I`
- Attachments:
  - ![image.png](../attachments/Whc2Oz5QP8I.Whc2Oz5QP8I/image.png) — **SIDEXIS XG** application dialog box displaying **Parameter error (1602)**. The details pane reads: *"Please check your database drivers, the ODBC data source and verify that your station has been correctly set up"*, with the error origin listed as **CSidexisNGApp - InitInstance**, source path **d:\Projekte\D3407\Source\Kernel\SidexisNG\SidexisNG.cpp (line 1067)**, timestamped **Mon Jun 6 22:01:34 2016 / Jun 6 2016**.
  - ![Screenshot 2024-12-17 at 2.30.22 PM.png](../attachments/Whc2Oz5QP8I.uB4o--DBpns/Screenshot 2024-12-17 at 2.30.22 PM.png) — **SIDEXIS Manager – Configuration of the X-ray Components dialog, Attributes tab.** The component named **"GALILEOS"** is selected in the Name dropdown. The description field displays the message: **"GALILEOS - Please choose a component or add a component."** The "Approved for the computers" field is empty, and all action buttons (Delete component, Change Name, Configure, Functional test, Software update, Device info, Details) are grayed out/inactive.

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