Enable PatientGallery Integration Option in New DOM Installations

draft · practice-management dompatientgallery

Generated by docuprocessor (prompt article/v3) · 2026-04-22 14:37

Source thread

thread_id: spaces/AAAA05BdS6s/threads/1SW1MrECi-E · 2 msgs · first 2024-12-30 · participants: Tech ATech B

Tech A 2024-12-30 16:58

Is anyone familiar with DOM? I managed to install it, but they want to use PatientGallery too. I see that if I create a shortcut to the .exe at the server,works properly, but they want to have it integrated with DOM. There's an option to choose PatientGallery at DOM at all the other computers that had DOM installed before, but this new computers that I installed it, are not showing up that option

Tech B 2024-12-30 17:19

Not too familiar with it but maybe check if theres some ini from a working PC ? Otherwise will probably be a call to that patientgallery people D:

---
title: "Enable PatientGallery Integration Option in New DOM Installations"
category: practice-management
tags: ["dom", "patientgallery"]
source_thread_id: "spaces/AAAA05BdS6s/threads/1SW1MrECi-E"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T14:37:22"
participants: ["Tech A", "Tech B"]
---

# Enable PatientGallery Integration Option in New DOM Installations

## Problem
After installing DOM on new computers, the PatientGallery integration option is missing from the DOM interface. The PatientGallery executable works when launched directly via shortcut to the server, but the integration option that appears on previously installed DOM computers is not available on fresh installations.

## Resolution
1. Compare configuration files between a working DOM installation and the new installation
2. Look for INI files or configuration settings that may control PatientGallery integration visibility
3. If configuration comparison doesn't resolve the issue, contact PatientGallery support for assistance with the integration setup

Note: This issue was not fully resolved in the source discussion. The suggested diagnostic steps may help identify the root cause.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/1SW1MrECi-E`

Generated article

draft