Fix TWAIN scanner failures after Windows 11 24H2 update
draft · imaging twainscanner
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· 2026-04-22 14:44
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· first 2025-01-03
· participants: Tech ATech B
Tech A
2025-01-03 16:56
@all AS per Boris, Win 11, 24H2 is having a major issue with ALL TWAIN drivers. So, if you get a call about twain scanner not working after the update, there is no solution yet.
Tech B
2025-01-03 17:00
Google AI knows also: a known issue in the Windows 11 24H2 update (also called the Windows 11 2024 Update) where some users may experience problems with their scanners due to potential compatibility issues with the TWAIN protocol, causing difficulties in connecting and using scanning devices on their system; essentially, the update might break scanner functionality for certain devices using the TWAIN standard.
Key points about this issue:
Impact:
After updating to Windows 11 24H2, some users might find their scanners not recognized properly, with the scanner name not displaying correctly in scanning software.
Cause:
This issue is believed to be related to a compatibility problem with the eSCL protocol, which is sometimes used by scanners to communicate with the operating system.
Workarounds:
Check for updates: Manufacturers might release updated scanner drivers specifically addressing the Windows 11 24H2 compatibility issue
Tech B
2025-01-03 17:01
This problem may occur when Windows update, KB5044284, KB5044384, or KB5046617, is installed.
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