Configure VisionX VDDS Integration with Dentrix Smart Image

draft · practice-management dentrixintegration

Generated by docuprocessor (prompt article/v3) · 2026-04-22 14:52

Source thread

thread_id: spaces/AAAA05BdS6s/threads/n2IQsk1-LXk · 13 msgs · first 2025-01-09 · participants: Tech ATech BTech C

Tech A 2025-01-09 15:41

Guys good morning I'm having some issues integrating VisionX on Dentrix with Smart Image, for Dr Milgrom, I installed VisionX it works fine outside Dentrix, all the patients are showing without a problem, but when opening Dentrix, it doesn't display the images, I tried uninstalling and installing again smart image, a couple of times now but no luck, any ideas on what else can I try here?

image/png image.png

**Dentrix Patient Chart – Hernandez, Alyson [HE0011]** is open in what appears to be **Dentrix dental practice management software**, displaying a full adult tooth chart (odontogram) with teeth numbered using both Universal and Palmer notation systems. Several teeth are marked with a red **"S"** indicator (visible on teeth in positions approximately #2, #15, #18, and #31), which in Dentrix typically denotes a specific condition code. The **Smart Image panel** at the bottom displays **"No images"** with source set to **VisionX**, and the active provider is listed as **DDS1**.

Tech B 2025-01-09 15:43

is visionx working smart image on another computer?

Tech A 2025-01-09 15:43

Yes, it works on multiple computers except this one

Tech C 2025-01-09 15:44

there is a settings in the VisionX program u need to change to integrate

Tech C 2025-01-09 15:44

can u sos me in?

Tech A 2025-01-09 15:44

645970072

Tech C 2025-01-09 15:47

kapish?

Tech A 2025-01-09 15:48

(no text)

Tech A 2025-01-09 15:48

Thank you

Tech C 2025-01-09 15:48

(no text)

Tech C 2025-01-09 15:50

for the future generations:

image/png image.png

**VisionX 3.0.32** configuration screen is open under **Practice: VisionX Connect | User: Admin**, displaying the **Interfaces** settings panel. The **VDDS media** section is highlighted with annotations: the **"Use VDDS"** checkbox (uncircled/unchecked) is circled in red, and the **"Referenced practice management program"** dropdown field is circled in red with an arrow pointing to it. A red box labeled **"Select SMARTIMAGE"** indicates the required selection from the referenced practice management program dropdown, with the import path set to `C:\ProgramData\Air Techniques\VisionX\WorkstationService\Examination\DBSWINLegacySupport\patimport.txt`.

Tech B 2025-01-09 15:55

can future generations have a KB article on this?

Tech C 2025-01-09 15:55

sure. $5

---
title: "Configure VisionX VDDS Integration with Dentrix Smart Image"
category: practice-management
tags: ["dentrix", "integration"]
source_thread_id: "spaces/AAAA05BdS6s/threads/n2IQsk1-LXk"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T14:52:16"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Configure VisionX VDDS Integration with Dentrix Smart Image

## Problem
VisionX imaging software works correctly as a standalone application and displays patient images properly, but when accessed through Dentrix Smart Image integration, no images appear in the Smart Image panel within the patient chart. The VisionX source is selected in Dentrix, but the integration fails to display images from VisionX to the practice management system.

## Resolution
1. Open VisionX software and navigate to the configuration settings
2. Access the **Interfaces** settings panel
3. In the **VDDS media** section, ensure the **"Use VDDS"** checkbox is checked/enabled
4. In the **"Referenced practice management program"** dropdown field, select **SMARTIMAGE**
5. Verify the import path is set to: `C:\ProgramData\Air Techniques\VisionX\WorkstationService\Examination\DBSWINLegacySupport\patimport.txt`
6. Save the configuration changes
7. Test the integration by opening a patient chart in Dentrix and verifying images appear in the Smart Image panel

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/n2IQsk1-LXk`
- Attachments:
  - ![image.png](../attachments/n2IQsk1-LXk.AqjzTpgk1Xg/image.png) — **VisionX 3.0.32** configuration screen is open under **Practice: VisionX Connect | User: Admin**, displaying the **Interfaces** settings panel. The **VDDS media** section is highlighted with annotations: the **"Use VDDS"** checkbox (uncircled/unchecked) is circled in red, and the **"Referenced practice management program"** dropdown field is circled in red with an arrow pointing to it. A red box labeled **"Select SMARTIMAGE"** indicates the required selection from the referenced practice management program dropdown, with the import path set to `C:\ProgramData\Air Techniques\VisionX\WorkstationService\Examination\DBSWINLegacySupport\patimport.txt`.
  - ![image.png](../attachments/n2IQsk1-LXk.n2IQsk1-LXk/image.png) — **Dentrix Patient Chart – Hernandez, Alyson [HE0011]** is open in what appears to be **Dentrix dental practice management software**, displaying a full adult tooth chart (odontogram) with teeth numbered using both Universal and Palmer notation systems. Several teeth are marked with a red **"S"** indicator (visible on teeth in positions approximately #2, #15, #18, and #31), which in Dentrix typically denotes a specific condition code. The **Smart Image panel** at the bottom displays **"No images"** with source set to **VisionX**, and the active provider is listed as **DDS1**.

Generated article

draft