Fix Sidexis 4 Fatal Error When Copying Images to Clipboard
draft · imaging sidexis4clipboard
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· 2026-04-22 14:53
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thread_id: spaces/AAAA05BdS6s/threads/F-EwNtTuvhc
· 5 msgs
· first 2025-01-10
· participants: Tech ATech B
Tech A
2025-01-10 21:18
Its me again 🫡
For Dr Khaytman KINGS HWY location, FD1 (server) computer, they're having this error message inside Sidexis4 when trying to copy to clipboard an image, has anyone dealt with this in the past? I tried restarting the Sidexis SQL service but still the same
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**Sidexis 4 — Fatal Error Dialog**
A Windows dialog box from the application **Sidexis 4** is displayed with the message: *"A fatal error occurred. The program will exit and must be restarted."* The dialog contains a red error icon (X) and a single **OK** button to dismiss. No error code or numeric identifier is visible in the message.
Tech A
2025-01-13 15:31
@all 😁
Tech B
2025-01-13 15:33
run the program as admin and see if it works. If it does, try adding full right to the Sidexis folder.
also, i remember there was an issue with the printing and copying and there was a patch that needed to be installed.
Tech A
2025-01-13 15:34
Will do, I'll let you know how it goes
Tech B
2025-01-13 15:35
check if this is an issue as well. It might be related
https://wiki.dentalht.com/en/software/how-to-fix-the-sidexis4-white-print-preview
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