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thread_id: spaces/AAAA05BdS6s/threads/2kA2UocZiG8 · 9 msgs · first 2025-01-13 · participants: Tech ATech B

Tech A 2025-01-13 18:54
Hey guys, I'm having an issue with Dexis 10. It says that the patient is already open, on the same workstation that I'm trying to open it. I already restarted SQL service at the server, after that, when I try to take an xray, the chart closes, and if I open it again, it says that the patient is open again.
Tech A 2025-01-13 18:54
Does dexis 10 has that .lck file too or it's just at Dexis 9?
Tech A 2025-01-13 18:54
Because the structure of the folders is a bit different
Tech B 2025-01-13 18:54
no, dexis 10 is SQL based and the records are in the DB
Tech B 2025-01-13 18:55
there was a special utility for Dexis 10 to release the records but its been a while since I used it. who is this for?
Tech A 2025-01-13 18:55
This is for Maspeth Family Dental Group
Tech B 2025-01-13 18:55
can u sos me into the server?
Tech A 2025-01-13 18:56
Sure
Tech A 2025-01-13 18:56
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