Recover data from missing FLUSH-OPENDENTAL VM

draft · backup-and-recovery backup-restorefile-recoverydata-recovery

Generated by docuprocessor (prompt article/v3) · 2026-04-22 15:16

Source thread

thread_id: spaces/AAAA05BdS6s/threads/jJBeJo3L9G8 · 4 msgs · first 2025-01-22 · participants: Tech ATech BTech C

Tech A 2025-01-22 23:04

Hi, for Ralph Avenue Dental, does anyone has any ideas what happened with this VM? (FLUSH-OPENDENTAL) Melissa hasn't been able to access this for a while, there is a story about a server and some water damage, but I think is not related. if you see in this ss from an old task, that VM was 750gb, and Rany ODNEW was about the same at the time. now that vm is gone, and RANYODNEW is twice the size it was before. like if a vm was deleted, and the free space from that, was added to the other? Melissa is interested in the data that was allocated in that vm. but not sure if that exist still, or if we were backing it up

image/png 256f2c44-875c-4cc2-99f2-39a2db621d3a (1).png

**VMware ESXi Host – Virtual Machines View** The ESXi host at `10.16.1.2` displays three VMs: **FLUSH-OPENDENTAL** (selected, 750 GB, 0 MHz CPU, 0 MB memory — currently powering on at 67%), **SKY-DC01** (164.08 GB, 401 MHz, 4.05 GB), and **RANY-OD-NEW** (750.08 GB, 3.4 GHz, 8.08 GB); all show **Normal** status. The **Recent Tasks** panel shows a **"Power On VM"** task initiated by `root` on **02/21/2023 at 03:56:20**, targeting **FLUSH-OPENDENTAL**, with result status **Running… 67%**. The FLUSH-OPENDENTAL VM detail shows **1 CPU, 8 GB RAM**, Guest OS: **Microsoft Windows Server 2016 or later (64-bit)**, VMware Tools: **Yes**, storage: **750 GB**.

Tech A 2025-01-22 23:05

updated ss of the vms in Esxi right now

image/png image.png

The VMware ESXi host management interface displays two virtual machines: **SKY-DC01** (164.08 GB used space, 89 MHz Host CPU, 4.04 GB Host Memory) and **RANY-OD-NEW** (1.46 TB used space, 1.9 GHz Host CPU, 12.07 GB Host Memory). Both VMs show a green checkmark status indicator labeled **"Nor..."** (Normal), running **Microsoft Windows Server** as the Guest OS. Host names are partially visible as **SKY-DC01.ad.skyline...** and **RANY-OD.ad.skylined...** respectively.

Tech B 2025-01-22 23:06

i am not aware of any of this

Tech C 2025-01-23 12:12

From what I remember there is DATA_FLUSHING in C:/DEXIS, Hope that's what you're looking for

image/png image.png

**NovaBACKUP – Backup_Full** configuration window is open via a **LogMeIn Remote Session**. The backup destination is set to **\\RANY-NAS (\\10.16.1.252\NovaBackups\Backup_Full)**. Selected backup sources include checked items under **Local Disk (C:)**: **mysql > backups**, **JMorita_DB**, and **OpenDentalBackup** directories; the right pane displays dental software-related folders and files including **DEXIS**, **DATA**, **DATA-FLUSHING**, and **DATA-SKYLINE** with a status bar reading **"1/16 object(s) selected."**

---
title: "Recover data from missing FLUSH-OPENDENTAL VM"
category: backup-and-recovery
tags: ["backup-restore", "file-recovery", "data-recovery"]
source_thread_id: "spaces/AAAA05BdS6s/threads/jJBeJo3L9G8"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T15:16:46"
participants: ["Tech A", "Tech B", "Tech C"]
---

# Recover data from missing FLUSH-OPENDENTAL VM

## Problem

The FLUSH-OPENDENTAL VM (750 GB) disappeared from the VMware ESXi host at Ralph Avenue Dental. Historical screenshots show three VMs originally existed: FLUSH-OPENDENTAL (750 GB), SKY-DC01 (164.08 GB), and RANY-OD-NEW (750.08 GB). Currently only two VMs remain, with RANY-OD-NEW having doubled in size to 1.46 TB. The office reported water damage to a server, though this may be unrelated. The office needs to recover data that was stored on the missing FLUSH-OPENDENTAL VM.

## Resolution

1. Check the existing RANY-OD-NEW VM for DEXIS imaging data that may have been consolidated from the missing FLUSH-OPENDENTAL VM
2. Look specifically in `C:\DEXIS` for a `DATA_FLUSHING` folder, which contains the imaging data previously stored on the FLUSH-OPENDENTAL VM
3. Verify the NovaBACKUP configuration on the remaining system includes the DEXIS directories in the backup selection
4. If the DATA_FLUSHING folder is found on RANY-OD-NEW, the data appears to have been migrated rather than lost when the VM was removed

The increase in RANY-OD-NEW's storage size from 750 GB to 1.46 TB suggests the FLUSH-OPENDENTAL VM's data may have been consolidated into this remaining VM rather than being permanently lost.

## References

- Source discussion: `spaces/AAAA05BdS6s/threads/jJBeJo3L9G8`
- Attachments:
  - ![image.png](../attachments/jJBeJo3L9G8.H07FKzvYSdE/image.png) — **NovaBACKUP – Backup_Full** configuration window is open via a **LogMeIn Remote Session**. The backup destination is set to **\\RANY-NAS (\\10.16.1.252\NovaBackups\Backup_Full)**. Selected backup sources include checked items under **Local Disk (C:)**: **mysql > backups**, **JMorita_DB**, and **OpenDentalBackup** directories; the right pane displays dental software-related folders and files including **DEXIS**, **DATA**, **DATA-FLUSHING**, and **DATA-SKYLINE** with a status bar reading **"1/16 object(s) selected."**
  - ![image.png](../attachments/jJBeJo3L9G8.c65ZTaphvaM/image.png) — The VMware ESXi host management interface displays two virtual machines: **SKY-DC01** (164.08 GB used space, 89 MHz Host CPU, 4.04 GB Host Memory) and **RANY-OD-NEW** (1.46 TB used space, 1.9 GHz Host CPU, 12.07 GB Host Memory). Both VMs show a green checkmark status indicator labeled **"Nor..."** (Normal), running **Microsoft Windows Server** as the Guest OS. Host names are partially visible as **SKY-DC01.ad.skyline...** and **RANY-OD.ad.skylined...** respectively.
  - ![256f2c44-875c-4cc2-99f2-39a2db621d3a (1).png](../attachments/jJBeJo3L9G8.jJBeJo3L9G8/256f2c44-875c-4cc2-99f2-39a2db621d3a (1).png) — **VMware ESXi Host – Virtual Machines View** The ESXi host at `10.16.1.2` displays three VMs: **FLUSH-OPENDENTAL** (selected, 750 GB, 0 MHz CPU, 0 MB memory — currently powering on at 67%), **SKY-DC01** (164.08 GB, 401 MHz, 4.05 GB), and **RANY-OD-NEW** (750.08 GB, 3.4 GHz, 8.08 GB); all show **Normal** status. The **Recent Tasks** panel shows a **"Power On VM"** task initiated by `root` on **02/21/2023 at 03:56:20**, targeting **FLUSH-OPENDENTAL**, with result status **Running… 67%**. The FLUSH-OPENDENTAL VM detail shows **1 CPU, 8 GB RAM**, Guest OS: **Microsoft Windows Server 2016 or later (64-bit)**, VMware Tools: **Yes**, storage: **750 GB**.

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