training-scraper

Disable DEXIS Built-in Backup Warnings When External Backups Are Active

draft · imaging dexisbackup-restoretask-scheduler

Generated by docuprocessor (prompt article/v3) · 2026-04-22 15:17

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thread_id: spaces/AAAA05BdS6s/threads/EFnJPviw58k · 6 msgs · first 2025-01-27 · participants: Tech ATech BTech C

Tech A 2025-01-27 14:55
QQ, i office is having this error when opening DEXIS 10 all morning (just the 1st time of the day) taking a look in to this i found this Admin console | DEXsafe, with a backup option.
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**DEXIS Dental Imaging Software – Database Backup Health Check Warning** A "Database backup health check" dialog is displayed within the DEXIS application (patient: Adler, Barry, DOB 3/18/1960, ID 4053), warning that the database has not been backed up in **11 days**. The last successful backup and last backup attempt are both recorded as **1/15/2025 at 4:02:11 PM**, with a status of "Backup done successfully," backup type **FullBackup**, and backup options set to **All**. The warning triangle icon is present, and the dialog instructs the user to contact their administrator.
Tech A 2025-01-27 14:55
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**DEXSafe application – Settings tab** The Settings tab displays two directory paths: **DEXIS Data Directory** set to `D:\DEXIS Imaging Suite\Data` and **Backup Storage Path** set to `D:\DEXIS Imaging Suite\Data\SQL Backup`. The **"Enable DEXIS workstation notifications"** checkbox is checked, and the Automatic Backup section references Windows Task Scheduler with a button labeled **"Open Task Scheduler to modify backup task."** No error codes or warning messages are visible.
Tech A 2025-01-27 14:55
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**DEXSafe Backup Utility — Backup Tab Active** The application window displays the **Backup** tab with "Full Backup" radio button selected (Incremental is unselected). Two progress fields are visible and empty: **Data Backup Process** and **SQL Backup Process**. The **Start Backup** button is active; **Cancel** and **Delete Backup** buttons are present, with the Delete Backup dropdown field currently blank/unpopulated.
Tech A 2025-01-27 14:57
this should be incremental right? i do see already a task Scheduler created but they still getting that pop up!
Tech B 2025-01-27 16:35
its better to do full backups, not incredemntal. Please, consult with our backup team (@Gevorg Jemendzan and @Alex Kaplun ) to see if they backup Dexis for this office and how they do it. Maybe they will just disable this built-in Dexis option if they do some other backups.
Tech C 2025-01-27 17:50
We are backing up DATA folder which includes all DEXIS data, and is restorable. No need for built in backups, they can be disabled.

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