Fix Dentrix Core Module Freezing in RemoteApp Sessions

@all Guys, what was the version of Dentrix that would break the remoteapps? @Albert Khaydatov

The only time I experienced this issue was with Felix. After updating to 24.x version it started to cause freezing modules for whole office on different pcs sporadically when the remote users were on remoteapps / remote desktop connections. Then we sold them 4 vms and 4 physical pcs for remote users and stopped using the remoteapps. the issue persisted. Then there was a new version released and dentrix pushed it to us when it was beta and the issue stopped occurring. However, officially dentrix core isn't supported by remote desktop / remote apps since it publishes the same pc name for multiple sessions and if it stops working dentrix will not be responsible to fix it.

so maybe we should have Ross and his team find out from dentrix directly so we are not responsible for their future issues in case it happens again.

Also, since Dentrix enterprise is based on core, PDS is experiencing similar issue, some modules for certain random users are freezing when in remoteapps and from what I understand it started after we did a major version update a while back, right?

Dentrix enterprise is based on core - this is not a correct statement. enterprise and Core just look alike but they are completely different under the hood

there is an active email chain between me and Ross. I told him straight forward that it will be theirs responsibility.