Resolve UniFi Access Point Stuck in Adopting State with Fortinet Infrastructure

**Network Management Interface — WiFi Network Configuration Screen** A web-based network management console (version **Network 9.0.114**) displays configuration settings for a WiFi network named **"MDG"** with a masked password (minimum 8 characters required). The network is set to broadcast on **2.4 GHz and 5 GHz** bands (6 GHz unchecked), with **Broadcasting APs set to "All,"** Advanced mode on **"Auto,"** and **Hotspot 2.0 set to "Off"**; Private Pre-Shared Keys, Enhanced IoT Connectivity, and Band Steering checkboxes are all **unchecked**. A blue informational banner states: **"Configurations will not be applied until you set up an access point."**

**UniFi Network Controller (running at 127.0.0.1:8080)** displays a single access point named **"back AP"** (model: **AC LR**) with status **"Adopting"** — indicating the adoption process is currently in progress and has not completed. The device's **MAC address is 80:2a:a8:59:a2:4c** and its **IP address is 10.10.63.101**, assigned within the local network. No error codes are displayed; the "Adopting" button is grayed out, consistent with an active adoption state.

**FortiGate 60D** web GUI (firmware with WiFi Controller module) accessed via HTTPS at **10.10.63.1/index**. Under **WiFi Controller > WiFi Network > SSID**, one SSID is listed: **"fortinet.mesh.root"** with Administrative Status shown as active (green circle), Traffic Mode **"Mesh Downlink"**, Security Mode **"WPA/WPA2-Personal"**, and Data Encryption **"AES"**; the Ref column shows **0**. Browser flags the connection as **"Not secure"** despite the HTTPS URL, and a Windows activation watermark is visible in the lower-right corner of the screen.

The FortiGate 60D web management interface is open in a browser accessing **https://10.10.63.1/index**, navigated to **WiFi Controller > Managed Access Points > Managed FortiAP**. The main content pane displays the message **"No matching entries found"** under the Managed FortiAPs table, with column headers for Access Point, State, Connected Via, SSIDs, Channel, Clients, and OS Version. The Display By toggle is set to **AP** (radio button selected), and no FortiAP units are currently listed or connected.

The Network management interface shows a single access point named **"back AP"** with model **AC LR**, MAC address **80:2a:a8:59:a2:4c**, and IP address **10.10.63.101**. The device status is listed as **"Offline"** in the main table, and the detail panel shows an **"Adopting"** button (greyed/inactive blue state), indicating the controller is attempting or has attempted adoption. No error codes are displayed, but the offline status combined with the adopting state suggests the adoption process has not completed successfully.

The UniFi Network controller interface shows a device labeled **"back AP"** (model: **AC LR**) with a status of **"Adopting"**, IP address **10.10.63.101**, and MAC address **80:2a:a8:59:a2:4c**. A "Download Java for Windows" browser popup (java.com) is partially overlaying the interface. A Windows activation watermark reading **"Activate Windows – Go to System in Control Panel to activate Windows"** is visible in the lower right.

**Network Configuration Panel — Network 9.0.114** A network settings interface displays a WiFi network named **"MDG"** with password **"2128130850DDS"**, with a prominent info banner stating **"Configurations will not be applied until you set up an access point"** (underlined in red). Broadcasting APs is set to **All**; WiFi Band has **2.4 GHz** and **5 GHz** checked, **6 GHz** unchecked; Hotspot 2.0 is **Off**; Advanced mode is set to **Manual**. Private Pre-Shared Keys, Enhanced IoT Connectivity, and Band Steering checkboxes are all **unchecked**. --- ⚠️ **Note for knowledge base administrators:** This screenshot contains a visible plaintext password (`2128130850DDS`). Recommend redacting before publishing to shared documentation.

**Visible:** Ceiling-mounted wireless access point labeled **"AP 04"** with four indicator LEDs across the front panel labeled **5G, 2.4G, AIR, CTL, PWR** (left to right). All visible LEDs appear to be **illuminated green/yellow**, suggesting active status across radio and controller/power indicators. No visible physical damage or labeling indicating a specific model number or serial number at this resolution.