Fix ORTHOPHOS XG 3D Module Not Registered by Selecting Correct Component Type

draft · imaging orthophosxg3d-plugin

Generated by docuprocessor (prompt article/v3) · 2026-04-22 15:50

Source thread

thread_id: spaces/AAAA05BdS6s/threads/UkfmDGjT6rQ · 3 msgs · first 2025-02-10 · participants: Tech A

Tech A 2025-02-10 16:08

@all to all who want to know the Nunez NY issue with the 3D module not being registered: we added the machine incorrectly: If its 2D only, it has t be added as ORTHOPHOS_XG component if its 2d and 3d, it has to be added as XG3D component But this requires XG3D plugin installed.

Tech A 2025-02-10 16:08

(no text)

image/png image.png

**Configuration of the X-ray Components — Attributes Tab** The selected component is **ORTHOPHOS XG 3D** (name partially truncated). Displayed network properties: **Ethernet-Address:** 001019a01b19, **IP-Address:** 192.168.1.240, **Subnet Mask:** 255.255.255.0, **Default Gateway:** 192.168.1.1. The unit is approved for four computers: **FRONT-1, FRONT-2, OP1, OP2** (all checkboxes checked); a red X overlay is drawn across the Name field and Value column, likely a manual annotation indicating incorrect or conflicting configuration values. Screenshot timestamp is **5/23/2013 4:45 PM**, software shown is **XGDeployUpdate**.

Tech A 2025-02-10 16:08

(no text)

image/png image.png

**Configuration of the X-ray Components** dialog box is open, showing the **Attributes** tab. The dropdown menu is expanded displaying a component hierarchy including **GALILEOS**, **ORTHOPHOS DS**, **ORTHOPHOS XG**, **ORTHOPHOS\_XG\_3D**, **XAB IO**, and **XG3D** (currently selected/highlighted in blue). The **XG3D** entry and its **"Add component..."** option are circled in red, and the "Approved for the computers" section shows four workstations checked: **FRONT-1**, **FRONT-2**, **OP1**, and **OP2**. Screenshot timestamp reads **5/23/2013 4:45 PM**.

---
title: "Fix ORTHOPHOS XG 3D Module Not Registered by Selecting Correct Component Type"
category: imaging
tags: ["orthophos", "xg3d-plugin"]
source_thread_id: "spaces/AAAA05BdS6s/threads/UkfmDGjT6rQ"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T15:50:50"
participants: ["Tech A"]
---

# Fix ORTHOPHOS XG 3D Module Not Registered by Selecting Correct Component Type

## Problem
The 3D module was not being registered for an ORTHOPHOS XG unit. The issue occurred because the machine was added with the incorrect component type in the configuration. The unit was configured as "ORTHOPHOS XG 3D" component when it should have been configured as "XG3D" component for a machine that supports both 2D and 3D functionality.

## Resolution
1. Open the Configuration of the X-ray Components dialog
2. Select the correct component type based on the machine's capabilities:
   - For 2D only machines: Add as **ORTHOPHOS_XG** component
   - For machines with both 2D and 3D capabilities: Add as **XG3D** component
3. Ensure the XG3D plugin is installed before configuring a machine as XG3D component
4. Configure the network properties and approved computers as needed
5. Save the configuration changes

The key distinction is that 2D/3D capable units must use the XG3D component type, which requires the XG3D plugin to be installed first.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/UkfmDGjT6rQ`
- Attachments:
  - ![image.png](../attachments/UkfmDGjT6rQ.b51bzSaqeM0/image.png) — **Configuration of the X-ray Components — Attributes Tab**
  - ![image.png](../attachments/UkfmDGjT6rQ.o1ci7jnmvz4/image.png) — **Configuration of the X-ray Components** dialog box is open, showing the **Attributes** tab. The dropdown menu is expanded displaying a component hierarchy including **GALILEOS**, **ORTHOPHOS DS**, **ORTHOPHOS XG**, **ORTHOPHOS\_XG\_3D**, **XAB IO**, and **XG3D** (currently selected/highlighted in blue). The **XG3D** entry and its **"Add component..."** option are circled in red, and the "Approved for the computers" section shows four workstations checked: **FRONT-1**, **FRONT-2**, **OP1**, and **OP2**. Screenshot timestamp reads **5/23/2013 4:45 PM**.

Generated article

draft