Activate Romexis license when trial period persists

draft · accounts-and-access licenseactivationromexis

Generated by docuprocessor (prompt article/v3) · 2026-04-22 15:51

Source thread

thread_id: spaces/AAAA05BdS6s/threads/jKYEzN2YbaI · 2 msgs · first 2025-02-11 · participants: Tech ATech B

Tech A 2025-02-11 14:10

Hey guys, I have a ticket from Lee Gold that they want to install Romexis. Romexis is already installed, but it's not licensed. I tried to activate it with the license file that we have on the server, but didn't work, still on trial period. Is there something else that I have to do to activate it?

Tech B 2025-02-11 14:17

usually it gets activated based on the # of licenses applied to the server

---
title: "Activate Romexis license when trial period persists"
category: accounts-and-access
tags: ["license", "activation", "romexis"]
source_thread_id: "spaces/AAAA05BdS6s/threads/jKYEzN2YbaI"
source_space: "spaces/AAAA05BdS6s"
generated_at: "2026-04-22T15:51:00"
participants: ["Tech A", "Tech B"]
---

# Activate Romexis license when trial period persists

## Problem
Romexis software is installed but remains in trial period despite attempting to activate it with an available license file on the server. The standard license file activation process does not transition the software from trial to licensed mode.

## Resolution
1. Verify the number of licenses applied to the server
2. Check that the license count matches or exceeds the number of intended Romexis installations
3. Ensure the license activation is processed at the server level rather than individual workstation level

The activation typically depends on proper license allocation at the server level rather than individual license file application.

## References
- Source discussion: `spaces/AAAA05BdS6s/threads/jKYEzN2YbaI`

Generated article

draft